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Comments on “Adobe CS5.5 FAQ – Customers’ Top Questions Answered”, Page 1

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  1. Tyler

    Will the Photoshop mobile apps be free, if not what are the prices? Thanks

  2. john

    When burning several tracks to CD, will Audition CS5.5 display which track number is currently being burned?

    • Hello John, according to Audition CS5.5’s online documentation, it doesn’t appear the application will burn a CD itself – but will export the audio data for one that does…

      See the chapter on “Saving and exporting files”:

      Audio Mix Down options

      Deselect this option if you plan to use another application to burn the file to CD.

      (Some CD-burning applications misinterpret non-audio information such as markers and metadata, producing an unpleasant burst of noise at the beginning of each track.)

      See the rest of the new manuals for Adobe CS5.5.

      Thank you for your comment!

  3. nocturnal YL

    Correction: Fireworks is, like Photoshop, getting a CS5.1 treatment.

    Fireworks CS5.1 in Creative Suite CS5.5

    Also like Photoshop (versioned CS5.1/12.1 in CS5.5, and CS5/12.0.4 in CS5 – but is the same thing), only Fireworks CS5.1 in CS5.5 will say 11.1, otherwise it is CS5/11.0.1 – the difference being the subscription engine. See more in the link.

    • Hey there YL – great comment as usual, thanks!

      The Adobe Gurus didn’t mention that in their session, but clearly there’s a nice long list of fixes and enhancements that will be coming to Fireworks… Will note that above as well.

      Thank you for sharing and adding to the discussion!

  4. Christopher

    So, from what I have gathered, the academic version of the CS5 suite is not upgradable to the academic version of CS5.5. Is this true?

  5. I have the CS5 Master Suite now. If I just upgrade Premiere Pro to CS5.5, does any of the other software like Media Encoder get upgraded, as well? Or, would Media Encoder have to be upgraded separately? I would like to know what comes with the Premiere Pro product.

    • Welcome Judy, great questions. The good news is that Premiere Pro CS5.5 does indeed contain the new versions of Adobe Media Encoder, as well as Adobe Encore and Adobe OnLocation. Those are all bundled with Premiere as well as the Master Collection and Production Premium suites… (see the CS5.5 Product Matrix)

      The less-good news is that it’s not possible to upgrade just a single component of your suite, and get Adobe’s discounted upgrade pricing for doing so… In other words, you can’t upgrade from products within a suite edition to individual products. To get the latest version of an individual product, you’d have to purchase the full product – that’s Adobe policy.

      However, it wouldn’t make much sense doing that in your case, because the cost of upgrading your entire Master Collection from CS5 to CS5.5 would be $549 – and that’s less than the cost of a full new copy of Premiere Pro CS5.5 ($799). And of course with the CS5.5 Master Suite, you’d get everything.

      Check the full CS5.5 Price List for more… Hope this helps sort it out!

  6. Tony

    @ProDesignTools
    I’m disappointed with the lack of the CD Burning capability. I just purchased the upgrade and should have checked for the functionality first, but really? Removing CD burning capability from a full function audio processing / production suite? I’m very unhappy with this right now.

    • Thanks for your feedback Tony. Here’s what Adobe says about it:


      Q: I’ve used an older version of Adobe Audition or am making the transition from Soundbooth. Can I expect to see all the features in these products included in Audition CS5.5?

      A: Audition CS5.5 represents a true rewrite, making this release a rock-solid, cross-platform audio toolset that offers exceptional performance and a streamlined workflow. The Adobe Audition product team collected and analyzed user feedback to prioritize features and workflow enhancements that deliver the best possible user experience, as well as reflect what the majority of users said they value most. The result is a professional, intuitive audio tool that helps you make your productions sound their best.

      Some features, such as CD burning, aren’t included due to team focus on ensuring core editing capabilities were made available for this first cross-platform release. That said, some other legacy features, such as control surface support or the ability to group clips in a multi-track session, are under consideration for future versions of the product and will be prioritized based on user feedback. Submit feature requests for future versions of Adobe Audition.


      So please feel free to pass along your input directly to Adobe via the link included above.

      Also if you have a prior version that supports CD burning, you can continue using that for the function if you like… Or you can use a free CD burning program.

  7. Ed Tooma

    Hello,
    First let me say that I’m a fan of Adobe Audition 3.0 and the many past versions even when it was Cool Edit Pro.

    I’ve also been a Windows XP fan, but I now have Windows 7, 4GB RAM, 500GB HD. I installed Adobe Audition 3.0 and it does not function properly. It stops – starts and stutters. It might be because the program is designed to operate on XP using a 32 bit format. I believe my new Laptop has 64 bits.

    Anyhow, I just ordered the all new CS5.5 upgrade. I’m hoping that when I load it into my computer it will mesh with the Adobe Audition 3.0 to enable it to operate like it was designed to do with Windows XP 32 bit formats. Am I correct in what I’m saying? Any advice would be appreciated.

    Adobe Audition is the best and hopefully better with the add-on upgrade CS5.5.

    Thank you!

    • Hi Ed, thanks for your question. You may want to take a look at this forum thread about Audition 3 where people in similar situations report, “your mileage may vary”…

      This product FAQ may also be helpful, which talks about moving between and the differences from Audition 3 to Audition CS5.5, among other things.

      But bottom line, Audition CS5.5 should run better and more consistently for your platform.

  8. Ed Tooma

    Thank you. I’m looking forward to my CS5.5 being delivered so I can load it and enjoy the new add-ons.

    Ed

  9. Jeremy

    Hi,

    I’m running Master Collection CS3 and would like to upgrade to Audition as Soundbooth has gone EOL. Do I need to upgrade the entire suite, or can I just buy an Audition CS5.5 Upgrade?

    • Greetings Jeremy, Adobe doesn’t provide an upgrade path from a suite to an individual product, per their purchasing options… this is because you get such a large price cut (65%) when buying the bundle to begin with… (if you had owned an earlier version of Soundbooth or Audition by itself, it would be different)

      So you have two options to get the new Audition from where you stand:

      1. Buy Audition CS5.5 as a standalone full product – in the U.S., this would cost $349, or

      2. Upgrade your CS3 to CS5.5 Master Collection – this would obviously give you a lot more functionality, with a reduced upgrade price of $1,399.

      If it were us and if possible, we’d choose #2 because of the enormous improvements, features and functions added since CS3 across the suite…

      And if it helps, you can continue using CS3 on the same machine if you want to, even after upgrading. Good luck!

  10. Ed Tooma

    Hi Everybody,
    Now that I have Adobe Audition CS5.5 loaded into my Windows 7, 64-bit operating system, I’m Lovin’ it!
    It was a little bit strange-looking when I first looked at it, but that was to be expected with something brand new.

    I must say that I am a fan of Adobe Audition 3.0, but it doesn’t seem to operate smoothly in Windows 7, 64 bit.
    It stops and stutters often and on occasion – freezes up. Why???? It worked like a charm in my Windows XP.
    Any tips on how to get it to operate good in Windows 7?

    Since I still have my old XP 32-bit system, is there any way I can load my newly purchased CS5.5 into it? Sure would be nice to have CS5.5 on both laptops.
    Any and all help appreciated. I apologize if this question has been answered before. Thanks Adobe.

    • Hey there Ed, good to see you again. We’ve heard nothing further about Audition 3 and Windows 7 since our earlier response above. But you can try searching the Adobe Forums to see what turns up.

      Good news on your second question… Check out the official system requirements for Audition CS5.5. Windows XP is indeed supported, and a 64-bit computer is technically not required. So just make sure your older 32-bit system meets all the other technical specs given there.

      And CS5.5 allows you to install on up to two machines, so you should be good.

  11. Vivienne

    Is InDesign CS5.5 backward compatible to InDesign CS5?

    I have installed CS5.5 Design Premium and the users have noticed that they are not able to open the InDesign CS5.5 files with InDesign CS5. Is there a workaround?

    Regards
    Viv

  12. RadPixel

    So must I purchase Cineform’s Neo3D in order to edit 3D video in Premiere Pro CS5.5?

  13. Ed Tooma

    I have an audio production question concerning how to do a stutter effect using CS5.5. On Adobe Audition 3.0 it was simple. You would just highlight a section in multitrack, hold down shift and drag in small sections. How can this same technique be done with CS5.5?

    There is another way of doing it with cut and paste, but the dragging is much simpler and works well. There is a British fellow that does some excellent videos on this, but he hasn’t taken the time yet to do the stutter effect with the new CS5.5…

    Some of you out there are really into big-time production, so whatever help you can give would be much appreciated. Thanks so much!

    Ed

  14. LEN

    I have been running Production Premium CS4 on two older Windows platforms for several years. Awhile back, I made the switch to a Mac running the Master Collection CS5. I really missed the ability to edit my audio in Audition on my previous platform (never been a fan of Soundbooth, glad to see it go).

    When I saw that Audition was now available for the Mac platform I was excited. I downloaded the trial version to check it out before buying only to find out that within Premiere, the “Edit in Audition” option is not there. What do I need to do to have Premiere recognize Audition and make that editing option available?

  15. My boss is getting me Creative Suite 5.5 Web Premium Retail Box (in Japanese). I can’t work comfortably with Japanese so I want the software in English.

    Is there a way to turn a Japanese installation into English?

    Can I use that retail serial number with the trial (in English) downloaded from Adobe’s website?

    This is driving me crazy. I am the only one who is going to use that software… Why can’t he just get it in English instead of Japanese?

    I hope someone can help me.

    • Hi Manuel, that’s great you’re getting CS5.5 although maybe not in the language you prefer. And unfortunately, the serial numbers for those language sets are different and not interchangeable.

      However there is hope – you should still be able to officially change the language for your Adobe software product.

      Hope this helps!

  16. Thank you! I’ll be sure to check it out!

  17. Jennifer

    Hi, I have done my project in Adobe After Effects CS5.5. However, I cannot open it at my friend’s computer which is using Adobe Effects CS4. Because I want to use his computer to render my files. Any solutions to convert the CS5.5 to CS4 ? Thanks and appreciate. 🙂

  18. Steve Bittle

    But the problem really is that 5 & 5.5 will not work on a 32 bit system. So even if I purchase 5, I cannot run it on my laptop, for example.

  19. Steve Bittle

    Sorry I didn’t see the response to Ed, earlier. Everything I have read so far was saying that you could not run 5.5 on 32 bit. But the response to Ed says you can. If that’s really the case then that is good news, indeed.

  20. Toni

    I recently purchased Captivate v4 to use with Articulate. Now that Soundbooth has been discontinued, will Audition CS5.5 work with Captivate version 4?

  21. Ed

    Hello Adobe Evangelist:

    I’ve noticed many features that are in Adobe Audition 3.0 are not in the new CS5.5. As an example in Tube Modeled Compression there is no voice over A&B. What would be nice to know is what took their place.

    In other words what is voice over A&B equivalent to in CS5.5? And so on.

    I seem to get a lot of mouth clicks when recording. Is there a better solution that the diagnostics declicker to remove these annoying noises? I’m getting tired of manually deleting every click which sometimes messes up my audio track especially if the click is within a word.

    Is Adobe ever going to publish a users manual (hard copy) for Adobe Audition CS5.5? I never got one and going back and forth in the HELP section of CS5.5 is more time consuming than having the book in front of you.

    Thanks in advance for your research in answering these questions. I’m a true believer in Adobe recording software.

  22. Eugene

    Could somebody explain why the large price difference between the US and Australia?

    The answer related to Europe hardly seems to fit here. We have 1 language (English) and 1 currency (AUD).

    I suspect the price hike for Australia (and Europe) actually has nothing to do with the number of languages or currencies. I suspect rather Adobe charges us more simply because they can.

    Adobe could process my Australian VISA card just as easily as an American card. If I’m downloading the software there are no additional costs for Adobe whatsoever. I really cannot see that the price difference is justified. The cost for non-American buyers should be based on the current exchange rate, as it is with almost all other software.

    Doing anything else is really just a form of discrimination.

    • Hi Eugene, for Australia it’s no doubt due to the language difference translating “hello” to “g’day,” and the rest…

      Seriously though, there is a language difference in the Adobe products for other countries (outside the U.S.) – it’s called “International English,” which does reflect the contrasts in the flavors of English we speak. But that’s not the whole story as to why Adobe products cost more in other countries.

      There have been long discussions about this in the past in other venues, and the explanation we’ve heard from the company is because they have local offices worldwide, they pay local expenses (labor/salaries, taxes/VAT, gas/petrol, energy, rents/leases, etc) in those currencies worldwide – plus they have to create, issue, and manage the product in many more languages – and so they price their products regionally to reflect those investment costs.

      They also have to maintain a separate online store and partner network for each different geography with its own currency and/or language – no matter the size, and without the same economies of scale as domestically – but with additional costs and rules of doing business in foreign locales (distribution, legal, regulatory/compliance, customs duties/tariffs, patents, product levies, freight/transport, etc).

      Even for downloaded software they have to go by where the servers are located, which is usually local for each geography. And for physical product, they don’t want to be undercutting their local channel partners.

      Other countries also have much higher minimum wage laws – for example, A$15.96/hour in Australia and €9.40 in France vs. $7.25 in the United States.  Local currency strengthening can be another factor that causes fixed costs in US dollars to increase, even as it makes the price differential seem larger.

      Bottom line, there’s often more there than first meets the eye.  Here’s what Adobe says about it generally – quoting David Gingell, Senior-level Director in Europe:

      “The cost of doing business [abroad] is significantly higher per unit of revenue earned than it is in North America, For example, in a large homogenous market like North America, we can achieve certain economies of scale that affect pricing. In the European Union, by contrast, we must support two major currencies, diverse regional market situations and 15 languages, all of which results in higher costs.

      Adobe has approximately 1.5 times as many field employees in Europe as in North America but revenues per employee are smaller, resulting in costs per unit of revenue that are about twice as high in Europe as in North America”


      Lastly, prices in international stores include taxes (VAT, GST, etc) built in to the figure you see – whereas in the USA, the sales taxes (of up to 10%) are never included in the quoted product price… they are calculated and added at the very end by Adobe when you place your order. So that quoting conven­tion can make the actual cost difference seem larger than it really is.

      Hope this helps.

  23. Judy

    Do we have to upgrade our InCopy if we update from CS5 to CS5.5?

  24. Mary

    Will the CS5.5 (Mac format) open and read a CS2 InDesign (Mac format) CD?

  25. Mary

    Thanks. That’s what I wanted to know.

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