This document contains late-breaking product information, updates, and resources to get you started with Adobe® Photoshop® Elements 13.
Adobe Photoshop Elements 13 for Windows and Mac OS ReadMe
To view the minimum system requirements to run Photoshop Elements 13 on Windows and Mac, see the tech-specs page.
- Install Photoshop Elements with an account that has administrative privileges.
- For the easiest installation experience, quit any open programs, including virus protection software, prior to installing Photoshop Elements 13. Remember to re-enable virus protection once you have successfully installed the product.
- You do not need to uninstall previous versions of Photoshop Elements; some users prefer to keep the older, familiar version around as they come up to speed with the new version's features.
- If prompted, restart the computer after installing the program.
If you face problems during installation, more information is available online at Troubleshooting Installation issues.
Access the latest Photoshop Elements Help from the Adobe website.
- Although it is not necessary to uninstall any previous version of Photoshop Elements, Adobe does not recommend switching between older and newer versions of the Photoshop Elements Organizer.
- Catalogs created in older version of the product would need to be converted to the latest version.
- Only the most recently used catalog will be converted automatically. If you use multiple catalogs, start Photoshop Elements, go into Organizer, and use the File > Manage Catalogs command to search and convert other catalogs.
- Updating previous catalogs (more than 30,000 photos) can take over an hour (possibly a few hours, if the catalog is large, and from an older version of Photoshop Elements or Photoshop Album). Please be patient!
- Following file formats are no longer supported in Photoshop Elements and the corresponding files will be not be imported into the new catalogs
- JPEG 2000, Filmstrip (FLM), Wireless BMP (WBM, WBMP), PCX, Targa (TGA, VDA, ICB, VST), Photoshop RAW (RAW), PICT File (PCT, PICT), Scitex CT (SCT), Photoshop EPS (EPS), EPS TIFF Preview (EPS), Generic EPS (AI3, AI4, AI5, AI6, AI7, AI8, PS, EPS, AI, EPSF, EPSP), avc, mkv, flv, m1v, mpe, asx, mpv, dcr, avs, hprj, m2p, mpa, mp2, asf, 264
- Any slideshow project files that you may have created in earlier versions of Photoshop Elements will no longer be opened in Photoshop Elements 13, however you would have the ability to convert those to new Slideshows.
- In addition, on Mac OS following formats are no longer supported: IFF Format, Photoshop 2.0, Alias PIX, PICT Resource.
Availability of online services depends on geographical regions. For the correct services listing, launch Adobe Photoshop Elements (Organizer), and choose Edit > Preferences > Adobe Partner Services on Windows or Elements Organizer > Adobe Partner Services Location on Mac, and click the "Choose" button to set your location.
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
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