How Long Do Adobe Free Trial Periods Last? Here’s Why It’s 60 Days
[UPDATE (Sept. 2015) – Adobe has recently changed the return window to 14 days for a full refund. So this approach now applies for 14 additional days past the original 30-day free trial, meaning 44 days in total (rather than 60).]
How long are the free trials for Adobe software? Most people would say 30 days – but practically speaking, it’s actually twice that, at 60 days. Here’s why, and how you can do it…
After downloading and installing Adobe’s free trial software – whether it’s the latest major release CC 2015 (have you tried it yet?), CS6, Acrobat, Captivate, or Lightroom – your official free trial will begin for 30 calendar days from the date you first run the application (like Photoshop) on your computer.
Once you reach the end of that month – if you haven’t already purchased the product – then that free trial period will end and all the files you created will still be yours, but the software itself will no longer start on your system. And redownloading or reinstalling it won’t give you a new free trial.
So, if your initial trial has expired but you haven’t decided yet whether you want to keep the tools, then what do you do? Well, aha – there’s a little-known tip, and it goes like this:
- All of Adobe product lines mentioned above have subscription plans available that can be canceled at any time for any reason (yes, even CS6 and Lightroom which are both included together with Creative Cloud). Even individual apps like Illustrator or InDesign or Premiere.
- This is the key point. Adobe actually has a strong Return Policy for purchases that are made directly from them… All software orders are 100% fully refundable within 30 days for any reason at all, via a simple live chat that only takes a couple minutes. And since the software is downloaded electronically, there’s nothing physical to return (or do).
- So if you want or need another month to evaluate the apps, sign up for the Monthly option and the product will work again. Then in 30 more days, if you don’t want to continue, just cancel the plan before that month is up for a complete money-back refund.
- When you cancel this Adobe-direct purchase within 30 days of your order, you’ll receive a full refund issued back to your credit card (or PayPal) within about a week. (Be aware however that more than 30 days after purchase, you would not be able to cancel without an additional fee.)
So with this easy technique, you effectively extend your Adobe free trials to 60 days because you have up to two months to make a final decision on the products. In other words, you double the length of time that you can try out and use them without any financial commitment. And of course if you want to keep on using the tools after that, even for a short time, then you’d only be paying by the month – because with CC’s straightforward Month-to-Month Plan, you pay only for the months you use the software (as long or as short as that may be).
Adobe clearly states: “If you cancel within the first month, you will receive a full refund…” for all annual memberships, for both individuals as well as for teams. And we have done this so we can confirm that it does work! Just make sure that you get the software directly from Adobe in order for this process to work, and not from a reseller or retailer.
[UPDATE: Adobe requests that you not use this approach if you aren’t serious about continuing with CC… In other words, please don’t sign up with the express intention of cancelling. For that, you can use the simple pay-by-the-month plan instead.]
This basic approach can also be used even if you have already completed your 30-day free trial at any time in the past. So it’s especially good to know with the CC 2015 release having come out, where all CC app trial periods were reset anew.
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Note that all CC 2015 trials are fully functional and can run side-by-side on your system with older CS versions, without interference. The Windows or Mac OS downloads can also be installed on multiple computers if desired – and easily converted to full versions without having to reinstall the software.
No license key, serial number, or credit card is needed to download or run the initial free trials. And importantly, even after the final expiration of any free trial period, you can still keep and maintain the free level of Creative Cloud membership with permanent benefits for life, at no cost.
Addendum: The strategy described above is also helpful if you buy a perpetually-licensed product and a new version comes out within this time window, then you can simply trade what you have and get the next release instead… So customers who recently bought Acrobat XI (right before Acrobat DC came out) were able to easily return it for a refund and get the new version instead (or the Creative Cloud, which always includes it) – meaning there’s some “insurance” (or a grace period) for a free upgrade, which is a nice side benefit – so long as you’re aware of it.