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  1. Ernest Skidmore

    This is not a comment but a query.

    I have recently been bequeathed a relatively new computer containing CS4 of which I know very little I am informed by a friend in our local camera club that it can be upgraded to CS5, is this correct and if so what is the procedure and what is the cost.

    E. Skidmore

    • Hi Ernest, thanks for your question. Yes, definitely you can do that – see the CS5 Upgrade Tool, which should give you exact information on how to from CS3/CS4 to CS5. With Adobe you can download your purchase instantly or request a box be shipped to you (which is free now for the holidays).

      You can also download the working free trial of any CS5 product and run it side-by-side with your current older software. It’s easy to permanently activate the trial with your purchased serial key (which Adobe will email to you), and then you can either keep CS4 on the same computer or uninstall it, your choice. Hope this helps.

  2. Ernest Skidmore

    Hello

    Thank you very much for your assistance. I have read through your update literature and it would seem that I in need of an installation number which I do not have.

    As I mentioned, I was bequeathed this computer with CS4 installed I have been back to the lady whose husband owned it and I asked for any installation disks to be told that she thought that they were CDs and when she tried them on her video she considered them of no use to here and disposed of them.

    So it would appear that I will not be able to upgrade after all. I will buy a CS4 instruction book and try from there. I am of course disappointed but I do understand the requirements. Once again please accept my thanks and my apologies for taking up your time.

    One question can I legally use C4 or must I stick with Serif?

    Ernie Skidmore

    • Hello again Ernest – actually you shouldn’t have any problem upgrading, even if you don’t have the serial number or the original disks for CS4… All you need to do is make sure is the CS4 software is working on that machine. Then the CS5 upgrade installer will find the appropriate license key(s) on your computer and perform the upgrade for you.

      If you so desire, you can even move the Creative Suite software to a different system at any time. For legal transfer of the title to the products you inherited, see our recent guide here.

      Good luck! But don’t worry, you should be able to make it work from what you have.

  3. JPL

    Great, this is awesome…I just got a 15% discount on CS5 Design Premium, which I was going to buy anyway…I did not see this coupon elsewhere, so this page just saved me $300, thank you!

  4. Ernest Skidmore

    Thank you for your reply, dated 15th December 2010. After a great deal of soul searching, I am not satisfied about the legality of this installation. I have therefore uninstalled it from my PC and will purchase CS4 or CS5 – however there is one query before I do, my current camera is a Canon D7, but, I am informed that Adobe does not support this camera.
    IS THIS CORRECT????

    E. Skidmore

    • Hey there Ernest, good to hear from you again! And thanks for doing the right thing with your software. If you suspect your current installation is not legal, you will probably also want to run a very thorough and up-to-date virus scan of your entire computer, since hacked Adobe software quite often contains harmful backdoors or other embedded malware…

      As to your other question, regarding camera support – do you mean Canon D7 or Canon 7D (EOS)? See here for Adobe’s complete list for digital camera raw file support in Photoshop and Lightroom.

      Thank you again for following up Ernest, and good luck with it!

  5. Ernest Skidmore

    Thank you for your message and for being so understanding. (I have had no problems with the uninstallation, or after)
    I am glad that i did it.
    My camera is a canon EOS 7D, and looking at your list it would seem that it is CS4 which is not compatible.
    So it will have to be CS5. Having now missed the Christmas deals, what is the cost of CS5 which i will buy?
    Ernie Skidmore

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Adobe December/Christmas Holiday 2010 Offers, Deals and Coupons
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