Copy link to clipboard
Copied
I keep receiving an error code 1 when I attempt to install any of CC apps including CC desktop on my Mac.
I even tried all these options below:
Solution 3: Reinstall the Creative Cloud desktop app using an administrator account
Nothing works:
Solution 1 gives an error message:
"Uninstallation of creative cloud completed with errors"
Solution 2 allowed me to clean all the three tasks and I restarted, tried to reinstall - nothing works.
Solution 3 doesn't work either, I created an user with administration privileges but I keep getting error code 1.
I even tried to download CC apps directly from your website, e.g. Photoshop but it gives me an error code P1.
What is the solution please?
This works for me with below link:
Copy link to clipboard
Copied
Hi Deanebuyer,
Thanks for sharing the steps you have already tried. Sorry that you are unable to install and use Adobe Creative Cloud apps as they fail with an error message "Error code 1".
As you have already tried the basic troubleshooting I would suggest you to perform a manual cleanup of the CC app from your machine following the steps given here: illustrator reinstalling free trial 1 day old!
After this reinstall the desktop app using the direct download link given here: Download Creative Cloud desktop app.
Let us know if this helps.
Copy link to clipboard
Copied
This works for me with below link: