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How to update photoshop after a fresh installation?

New Here ,
Aug 26, 2015 Aug 26, 2015

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Hi,

I own a licensed version of Photoshop CS 5.1.

Because of a virus, I had to format my hard-disk and erase Photoshop. I reinstalled windows 10 and then downloaded Photoshop CS5 64 bit. The installation of CS5 went smoothly. Finished installing and entering my license keys, and activating Photoshop. However after the activation step, I have been unable to update or download updates to my installation of CS5, Bridge, camera raw etc ...

Some updates failed to install

The following updates failed to install. If you wish to install these updates, please fix the problems below and retry:

Adobe Bridge CS5 4.0.5 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Extension Manager CS5 5.0 Update

  There was an error downloading this update. Please quit and try again later.

  Photoshop 12.0.4 update for Photoshop CS5

  There was an error downloading this update. Please quit and try again later.

  Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

I have tried a number of times but the problem persists. How can I resolve this problem. Please help.

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correct answers 1 Correct answer

Adobe Employee , Aug 26, 2015 Aug 26, 2015

Hi,

Please refer to the following links:

Troubleshoot update issues | CS5, CS5.5, CS6

CS5 UPDATE FAILS: There was an error downloading this update

Let us know if this helps.

Regards,

Bani

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Adobe Employee ,
Aug 26, 2015 Aug 26, 2015

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Hi,

Please refer to the following links:

Troubleshoot update issues | CS5, CS5.5, CS6

CS5 UPDATE FAILS: There was an error downloading this update

Let us know if this helps.

Regards,

Bani

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New Here ,
Dec 12, 2015 Dec 12, 2015

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FYI - On these forums (Error downloading updates in Application Manager CS5) someone changed their PC date to October 2011 and then the updater updated everything fine. So I did that and voila, it perfectly  updated everything. Afterwards I changed the time settings back to automatic.

(I had done a clean install of CS5 design premium on Windows 10. Ran into this same updater problem.)

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