For decades now, Adobe has provided industry-standard standalone installers for their creative products, for many valid reasons… Recent examples include the company publicly posting the direct download links for the CC 2019 and CC 2018 releases. In our view, the need is strong and they should continue to do the same going forward.

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Every year, Adobe’s creative product launches seem to get bigger – and this year is no exception… This morning, with over 500,000 people attending the first-ever all-virtual (and completely free!) MAX conference, Adobe rolled out the new CC 2021 Release, which has to be the largest product rollout since they first introduced Creative Cloud over eight years ago.

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This strange, tumultuous year has changed the way we all live and work. To help creative people around the world overcome the unique challenges of 2020, Adobe is launching today the Creative Cloud 2021 release – with hundreds of improvements to help creatives level up their skills, work efficiently together, get more done, and succeed in new forms of creation. And fittingly, it’s all happening online this week at the annual MAX conference, which is 100% free and 100% virtual for the very first time.

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Sometimes even despite using Adobe’s free trial downloads to try out the software before buying, customers may wish to return an Adobe product or exchange for something different instead – say swapping the CC Photography bundle or returning an individual CC tool and getting the 2020 “All Apps” plan instead (which includes 22 applications instead of one).

In which case, did you know that Adobe offers a full money-back guarantee on almost all current products? This includes Creative Cloud (CC), Acrobat, Captivate, Photoshop Elements, and so on. This offer applies even after you’ve already downloaded and installed the product on your computer(s). However, only software bought directly from Adobe.com worldwide can take advantage of this refund policy (not purchases from resellers or retailers, and never auction sites).

Yes, it’s true – simply contact Adobe within 30 days of your order for non-subscription products – via live online chat is usually fast and convenient. Then, just follow the correct procedure and they will take it back (after being uninstalled and deactivated from your computers, if applicable) and issue you a complete refund.

For subscription plans, it’s even easier – in most cases, you can simply change or cancel your plan online yourself (for any reason) within 14 days of your initial order, without needing to contact Adobe. Refunds are typically processed within about a week.

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We’re on the Adobe Help Forums every day and regularly see users posting queries like “Can’t install Photoshop from the Creative Cloud” or “CC 2021 won’t download,” or “my product updates aren’t working”… It could be for the free trials or for the full paid versions.

Often the issue is related to one or the other download managers (DLM) that Adobe uses to deliver its software install­ers. Over the years and for various tools, they have used the Akamai Down­load Manager, the Adobe Down­load Assistant (ADA), the Adobe Applica­tion Manager (AAM), and now the Creative Cloud’s Desktop App.

Adobe employs these helper utilities because their downloads are usually large – multiple gigabytes – and download managers can help correct for unreliable Internet connections, and resume a download after it has been paused or unexpectedly broken.

But it turns out there can be interactions between the DLM and configurations of your computer, web browser, anti-virus software, Internet connection, Read more…

Adobe Acrobat DC 2020 is here! If you hadn’t heard, “DC” stands for Document Cloud, which is Adobe’s set of integrated online services to help customers better manage important and everyday documents. At the heart of Document Cloud is Acrobat DC – the industry standard for creating, sharing and editing PDFs – which was completely rearchitected for the initial DC 2015 milestone release some years back. For more information, see: What Is the Document Cloud?

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For decades now, Adobe has provided industry-standard standalone installers for their creative products, for many valid reasons… Recent examples include the company publicly posting the direct download links for the CC 2019 and CC 2018 releases. In our view, the need is strong and they should continue to do the same going forward.

Read more…

“Creativity for All” is the key theme of the all-new CC 2020 release, which was just announced by Adobe this week at their annual MAX conference. This next generation of Creative Cloud includes hundreds of new features and advancements across their product line, focusing on three core goals: faster, more powerful & more reliable tools, creating anywhere & anytime with anyone, and exploring new frontiers…  CC 2020 is the next major release following the CC 2019, CC 2018, CC 2017, CC 2015, CC 2014, and CC 2013 versions, which in turn replaced CS6 from 2012.

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Every year, Adobe’s creative product launches seem to get bigger – and this year is no exception… This morning, in front of a record 15,000 attendees at the annual MAX conference, Adobe unveiled the new CC 2020 Release, which feels like their biggest product launch since they first introduced Creative Cloud over seven years ago.

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A short while ago, Adobe shipped version 2020 of Adobe’s “Elements” line – and since Elements releases are now named by the upcoming year instead of a version number, this edition would be the equivalent of version 18 in the previous numbering system.

And continuing our tradition of publishing the direct download links for major Adobe products such as Creative Cloud, Lightroom 6/CC, and Acrobat DC, below you’ll find the direct links from Adobe’s servers for the free trials and full offline installers for the new releases of Photoshop Elements 2020 and Premiere Elements 2020, for both Windows and macOS.

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