We’re on the Adobe Help Forums every day and regularly see users posting queries like “Can’t install Photoshop from the Creative Cloud” or “CC 2019 won’t download,” or “my product updates aren’t working”… It could be for the free trials or for the full paid versions.

Often the issue is related to one or the other download managers (DLM) that Adobe uses to deliver its software install­ers. Over the years and for various tools, they have used the Akamai Down­load Manager, the Adobe Down­load Assistant (ADA), the Adobe Applica­tion Manager (AAM), and now the Creative Cloud’s CC Desktop App.

Adobe employs these helper utilities because their downloads are usually large – multiple gigabytes – and download managers can help correct for unreliable Internet connections, and resume a download after it has been paused or unexpectedly broken.

But it turns out there can be interactions between the DLM and configurations of your computer, web browser, anti-virus software, Internet connection, or something else which causes it not to work. Read more…

Adobe recently announced the latest version of its industry-leading eLearning authoring tool, Captivate 2019 (aka Captivate 11). This powerful eLearning offering continues to redefine design workflows to empower instructional designers, corporate trainers & educators who want to create exceptional digital learning experiences that meet learners at their point of need. The 2019 release of Adobe Captivate allows you to conquer new learning landscapes with a smart authoring tool that lets you create all kinds of fully-responsive eLearning content.

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[UPDATE (August 2018) – These still work to download the old Captivate 2017 trials. We also now have the all-new Captivate 2019 Direct Download Links!]

Adobe just announced the latest versions of its industry-leading eLearning and mLearning authoring tool, Captivate 2017 (aka Captivate 10), and learning management system (LMS), Captivate Prime. Used in conjunction, as an end-to-end solution, or as standalone offerings, these powerful eLearning products continue to break new ground in learning, development, and training – delivering exceptional learning experiences that are personalized and available on any device.

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[UPDATE (August 2018) – These still work to download the old Captivate 9 trials. We also now have the all-new Captivate 2019 Direct Download Links!]

Adobe just announced the launch and immediate availability of Captivate 9, a major desktop upgrade to the industry-leading eLearning and mLearning authoring software. In addition, the company is introducing a brand new LMS (Learning Management System) called Captivate Prime, which runs in the cloud and integrates directly with Captivate 9 and other authoring programs. Finally, there’s a free new mobile app you can use to create e-learning storyboards on-the-go entitled Captivate Draft, currently available for iPad.

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[UPDATE (August 2018) – These still work to download the old Captivate 8 trials. We also now have the all-new Captivate 2019 Direct Download Links!]

Adobe just announced the launch and immediate availability of Captivate 8, a major upgrade to their industry-leading eLearning and mLearning authoring software. With substan­tial updates throughout the product, the company calls this, “the single most significant release of Adobe Captivate in a decade.”

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[UPDATE (August 2018) – These still work to download the old Captivate 7 trials. We also now have the all-new Captivate 2019 Direct Download Links!]

In surprise news this morning, Adobe introduced and announced the immediate availability of Captivate 7, a major upgrade to its industry-leading eLearning authoring software for rapidly creating a wide range of interactive eLearning and HTML5-based mobile Learning content [see full details of the annoucement].

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[UPDATE (August 2018) – These still work to download the old Captivate 6 trials. We also now have the all-new Captivate 2019 Direct Download Links!]

In surprise news this morning Adobe introduced and announced the immediate availability of Captivate 6, a significant upgrade to its industry-leading eLearning authoring software for rapidly creating a wide range of interactive eLearning and HTML5-based mobile Learning content [see full details].

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Following up last summer’s new version of Captivate, this morning Adobe is releasing three new products for technical communicators, instructional designers, documentation creators, help system authors, and eLearning professionals – and they are RoboHelp 9, FrameMaker 10, and Technical Communication Suite 3. The last of these, TCS 3, is a fully-integrated suite that comprises five major Adobe applications – with the other three components being Captivate 5, Photoshop CS5 and the recent Acrobat X Pro.

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[UPDATE (August 2018) – These still work to download the old Captivate 5 trials. We also now have the all-new Captivate 2019 Direct Download Links!]

Adobe Captivate 5 has just been released and it’s already been called a “must-have update” by Learning Solutions Magazine… Captivate is Adobe’s industry-leading rapid authoring tool for eLearning solutions, used to create software demonstrations, interactive simulations, branch­ing scenarios, self-running presentations, and randomized quizzes without programming. Perhaps the most notable change with Captivate 5 is Adobe broke from the code history of previous versions to add Mac OS support and in so doing, took the opportunity to completely rearchitect the application from the ground-up – and it clearly shows.

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