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How to Get the New Adobe CC 2020 Direct Download Links

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Download the New 2020 Release of Adobe Creative Cloud Now! (Try or Buy)

For decades now, Adobe has provided industry-standard standalone installers for their creative products, for many valid reasons… Recent examples include the company publicly posting the direct download links for virtually the entire CC 2019 and CC 2018 releases. In our view, the need is strong and they should continue to do the same going forward.

Last month, in front of a record 15,000 attendees at the annual MAX conference, Adobe unveiled the Creative Cloud 2020 Release with hundreds of new features and advancements. The latest 2020 software is available immediately for worldwide download via the CC Desktop App… All upgrades to the CC apps are included at no additional cost – which means everyone gets either a free upgrade or a new free trial.

But some users want or need to access the new tools directly without using Adobe’s download/app manager… This is essential when you want to keep and make permanent offline backups, copy them onto a USB drive for use anywhere, download on one system to install on another (or multiple computers) without re-downloading, have an slow Internet connection which is capped or throttled or fails/hangs when trying to use the CC Desktop app to download 20 GB of CC upgrades, etc. All of these use cases necessitate being able to get direct download links for offline installers.

New 2020 Direct Download Links Now Available

More Direct Download Links
CC 2019
CC 2018
Acrobat DC 2019
Captivate 2019
Elements 2020

Standalone, complete installers for the Creative Cloud Desktop app and for Acrobat DC Pro/Standard are already publicly available – but to date, Adobe has not (yet?) posted the rest of the new Creative Cloud 2020 direct download links. However, good news: you can now actually get them yourself by contacting Customer Service…

Just reach out to Adobe’s Customer Care team via live online chat, and they will immediately give you temporary links to download offline installers for all the 2020 apps that you need.

You simply need to ask. We suggest:

Hello, I need the direct download links (offline installers) for the new 2020 releases of __________. Could you please help me?

You can connect with an agent to get the downloads here. Look for “Contact Us” or “Your contact options…” at the bottom of the page, or the Chat icon at the lower right. If asked, choose the “Download & Install” category.

Look for Adobe's "Contact Us" Icon to Request the 2020 Direct Download Links

We have been told that all Adobe customer service reps across all locations have both the ability and authorization to distribute the new 2020 offline installers, which they can now access through their internal version repository. This is confirmed by the company on their official Help page here: “For access to direct downloads, contact Adobe Customer Care.” We recommend requesting a supervisor if you run into any difficulty.

Further, we verified that Creative Cloud free trial users will also be able to get the 2020 direct download links. Adobe’s response was: “Sure, please ask them to reach us and we will help them.”

As with access to previous direct download links like CC 2019 and CC 2018, we’ve worked hard to help make this happen for you – so please let us know how it goes, or if you run into any issues!

Important: All available product languages (except for Hebrew and Arabic) are included in a single multilingual download for each CC 2020 desktop application.

As always, we will be following this story closely going forward, and keeping this page up to date with the latest news regarding new offline installers, as well as publishing further information on the status of CC 2020 direct download links.

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Changing System Requirements

Also important to know that the system requirements have changed, both on Windows as well as on Mac, in order to take advantage of the latest operating system features and technologies… On Macs, the CC 2020 release now requires macOS 10.13 (High Sierra) or higher. If you’re not yet running a compatible version of macOS, then you can get a free upgrade directly from Apple to High Sierra (10.13), to Mojave (10.14), or to Catalina (10.15). Be aware, however, that in Catalina – the latest release – Apple has dropped support for any older 32-bit programs that may be installed on your Mac.

On PCs, Windows 10 (version 1809 or higher) is a fully-supported platform for all Creative Cloud applications. Windows 7 SP1 will still work for some CC tools, but not key ones like the video and audio apps, and Windows 8.x is not supported at all. Furthermore, except for Acrobat DC, Creative Cloud no longer supports Windows 32-bit systems. Most CC 2019 apps already required a Windows 64-bit OS, and that requirement has now expanded to all CC 2020 apps. This means that 32-bit versions of Illustrator, InDesign, InCopy, Dreamweaver and Bridge are not offered in CC 2020, as they were in CC 2019.

Adobe explains that focusing their efforts on more modern OS versions allows them to concentrate on developing the features and functionality most requested by members, while ensuring peak performance that takes advantage of modern hardware. For more details, please consult the complete CC 2020 System Requirements. If these specifications don’t work for you for some reason, then you can instead continue to use the older CC 2019 applications, or even CC 2018.

Related: Do you believe any of these? The 10 Most Common Myths About Creative Cloud

What’s New in Adobe CC 2020? [Video]


See Also

Education Customers: Get a Discount of Up to 70% on New Adobe CC

Did these links work for you? Hope they helped out; please let us know with a comment below…  Do you have any questions about CC? Just ask below and we’ll get you answers fast!

Keep up with the latest on Adobe software — follow us on Facebook or Twitter, or subscribe to our RSS feed… You can also enter your email and have new articles sent directly to your inbox.

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  1. Daniel

    Has anyone heard if the standalone (offline) installers been updated to the latest release, unlike the 2019 editions/release?

    • Good question, Daniel. The new installers we got from Adobe Customer Service two days ago were the original 2020 base releases from November.

      So they’re not the fully-updated versions yet. But we’re hopeful that the company will eventually be able to provide the latest-available 2020 installers (including all updates) to users, whenever each app is requested… Their internal installer repository should be providing current releases, as the CC Desktop app does.

  2. Ugodoubs

    The real question would still be to know why they have not yet solved the problem of Creative Could not being capable of managing the installations properly. In my case, it is still impossible to get an update from CC Desktop (it freezes during the DL and never starts again) – and I tried regularly the last past weeks, without much success…

    What a waste of time, what an inefficient way to make business and to treat customers, what an unnecessary complexity in the process… I don’t reckon I could one day understand what goes through the heads of Adobe managers.

  3. Andrei

    Thank you, I got the installers from adobe via the support chat!

  4. Martijn
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How to Get New Adobe Creative Cloud 2020 Direct Download Links
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