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How to Get the New Adobe CC 2020 Direct Download Links

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Download the New 2020 Release of Adobe Creative Cloud Now! (Try or Buy)

UPDATE – You can now get Adobe’s new CC 2021 Direct Download Links!

For decades now, Adobe has provided industry-standard standalone installers for their creative products, for many valid reasons… Recent examples include the company publicly posting the direct download links for the CC 2019 and CC 2018 releases. In our view, the need is strong and they should continue to do the same going forward.

Last month, in front of a record 15,000 attendees at the annual MAX conference, Adobe unveiled the Creative Cloud 2020 Release with hundreds of new features and advancements. The latest 2020 software is available immediately for worldwide download via the CC Desktop App… All upgrades to the CC apps are included at no additional cost – which means everyone gets either a free upgrade or a new free trial.

But some users want or need to access the new tools directly without using Adobe’s download/app manager… This is essential when you want to keep and make permanent offline backups, copy them onto a USB drive for use anywhere, download on one system to install on another (or multiple computers) without re-downloading, have an slow Internet connection which is capped or throttled or hangs/freezes/stops when trying to use the Desktop app to download 20 GB of CC upgrades, etc. All of these use cases necessitate being able to get direct download links for offline installers.

New 2020 Direct Download Links Now Available

More Direct Download Links
CC 2021
CC 2019
Acrobat DC 2020
Captivate 2019
Elements 2020

Standalone, complete installers for the CC Desktop app, for Adobe Camera Raw, and for Acrobat DC Pro/Standard are already publicly available – but to date, Adobe has not (yet?) posted the rest of the new Creative Cloud 2020 direct download links. However, good news: you can now actually get them yourself by contacting Customer Service…

Just reach out to Adobe’s Customer Care team via live online chat, and they will immediately give you temporary links to download offline installers for all the 2020 apps that you need.

You simply need to ask. We suggest:

Hello, I need the direct download links (offline installers) for the new 2020 releases of __________. Could you please help me?

You can connect with an agent to get the downloads here. Look for “Contact Us” or “Your contact options…” at the bottom of the page, or the Chat icon at the lower right. If asked, choose the “Download & Install” category.

Look for Adobe's "Contact Us" Icon to Request the 2020 Direct Download Links

We have been told that all Adobe customer service reps across all locations have both the ability and authorization to distribute the new 2020 standalone installers, which they can now access through their internal version repository. This is confirmed by the company on their official Help page here: “For access to direct downloads, contact Adobe Customer Care.” We recommend requesting a supervisor if you run into any difficulty.

From what we’ve seen, free trial users are having a harder time getting the latest installers… But if you are not currently a paid subscriber, then you could become one to access the 2020 installers and then cancel within 14 days for a full refund if you do not wish to continue your paid membership.

As with access to previous direct download links like CC 2019 and CC 2018, we’ve worked hard to help make this happen for you – so please let us know how it goes, or if you run into any issues!

Or, You Can Do This Instead…

There is another option. Adobe just launched a new offer whereby anyone can now start a free Creative Cloud for Teams trial for 14 days. All users of the Teams plan have access to the Admin Console, where you can create your own custom packages to download the latest 2020 offline installers for use wherever you want, on any computer.

No credit card or payment details are required, and you can get started immedi­ately. You can sign up for the Creative Cloud for teams trial if you don’t have an Adobe account, have a free Creative Cloud membership, or have a paid Individual subscription. If you wish, you can purchase Creative Cloud for Teams anytime during or after your trial period, or you can simply let the trial expire automatically after 14 days without payment.

For more info, check out the new Adobe help page detailing this offer:

  » Start Your Creative Cloud for Teams Free Trial Now

There is no obligation to remove any of the Creative Cloud apps you install; however they will continue to work only with an ongoing paid membership plan of some type.

We just tried this out and it works seamlessly as described, even if you already have an Individuals plan or if you currently have no paid plan at all. If you go this route, please let us know how it goes, or if you run into any issues!

As always, we will be following this story closely going forward, and keeping this page up to date with the latest news regarding new offline installers, as well as publishing further information on the status of CC 2020 direct download links.

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Changing System Requirements

Also important to know that the system requirements have changed, both on Windows as well as on Mac, in order to take advantage of the latest operating system features and technologies… On Macs, the CC 2020 release now requires macOS 10.13 (High Sierra) or higher. If you’re not yet running a compatible version of macOS, then you can get a free upgrade directly from Apple to High Sierra (10.13), to Mojave (10.14), or to Catalina (10.15). Be aware, however, that in Catalina – the latest release – Apple has dropped support for any older 32-bit programs that may be installed on your Mac.

On PCs, Windows 10 (version 1809 or higher) is a fully-supported platform for all Creative Cloud applications. Windows 7 SP1 will still work for some CC tools, but not key ones like the video and audio apps, and Windows 8.x is not supported at all. Furthermore, except for Acrobat DC, Creative Cloud no longer supports Windows 32-bit systems. Most CC 2019 apps already required a Windows 64-bit OS, and that requirement has now expanded to all CC 2020 apps. This means that 32-bit versions of Illustrator, InDesign, InCopy, Dreamweaver and Bridge are not offered in CC 2020, as they were in CC 2019.

Adobe explains that focusing their efforts on more modern OS versions allows them to concentrate on developing the features and functionality most requested by members, while ensuring peak performance that takes advantage of modern hardware. For more details, please consult the complete CC 2020 System Requirements.

If the new specifications don’t work for you for some reason, then you can instead continue to use the direct download links for the older CC 2019 applications, or even CC 2018.

Free Stock! Download 75,000+ premium assets from the new Adobe Stock Free Collection

What’s New in Adobe CC 2020? [Video]


See Also

Education Customers: Get a Discount of Up to 70% on New Adobe CC

Did these links work for you? Hope they helped out; please let us know with a comment below…  Do you have any questions about CC? Just ask below and we’ll get you answers fast!

Keep up with the latest on Adobe software — follow us on Facebook or Twitter, or subscribe to our RSS feed… You can also enter your email and have new articles sent directly to your Inbox. We are reader-supported; when you buy through links on our site, we may earn an affiliate commission.

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  1. Sandro

    Don’t know if I’m unlucky – but I asked both the email and chat support and they both told me that for Premiere Pro CC, offline install is not possible.

    • Hi Sandro, it’s unlucky because you got bad information, unfortunately…

      Offline installers are definitely available and work for every single Creative Cloud 2020 app now, including Premiere Pro and all the others, even Adobe XD now too.

      Are you a paid subscriber or a free trial user?

      Please see our previous response above for more details.

    • PS – We have requested and received all the 2020 standalone installers from Adobe Customer Service, as have thousands of our readers…

      So any subscribers who run into difficulty should simply try another agent who will give you the installers no problem.

      If you don’t get a positive response within the first few minutes of the chat, then insist on being connected to a supervisor or simply disconnect and repeat with someone else.

      You will succeed, so don’t give up.

  2. Akshay gupta

    I have downloaded CC 2019 from your website… I got a zip file. But after unzipping it, I’ve got 3 folders: Packages, Products, and Resources. So, what should I do to get CC 2019 installed on my lappy?

    plz reply

    • Sure, it shouldn’t be too complicated. Does this help?

      On Windows: Just unzip the downloaded file into a new folder, and then run the “Set-up.exe” executable file within that folder to begin the installation. Feel free to remove that folder once the installation has completed.

      On macOS: Just double-click on the downloaded .dmg file to mount it on your computer and start the installation process.

  3. Akshay gupta

    hi Prodesign,

    As you wrote, I installed it using set-up.exe – but after installing, it asked me to log in through either a facebook id, google account or gmail id. So I logged in through a google account and after verifying my information, it popped up a message that “Your 7-day free trial of photoshop CC”

    What to do, I thought this photoshop is for permanent use but now it is asking for only a 7-day free trial and after that buy it …… Can you give any suggestion.

    Plz reply

  4. Louis Hazard

    @Akshay gupta

    Do you already have an Adobe Creative Cloud subscription? Use your Adobe CC login and it will give you access to the full activated program. If you don’t have a subscription, you’ll to need to register and sign up for one with Adobe.

    These are not cracked versions, but official versions from Adobe. Prodesign is simply posting the Adobe links to make it easy for folks who are having trouble using the CC App for downloads.

  5. Shailesh

    I have been using 2014 till now. Want to try new releases of adobe suites.

    Can you provide a list of all the CC2020 products whose standalone installers can be obtained from Adobe?

  6. Oscar ulili
  7. hyphox

    hi there – i seem to be struggling on how to access adobe after affects for editing, can i be provided some help?

  8. dee

    hi, i have been trying to access after effects on mac os (Mojave) but i am continuously getting stuck on the verification page. is there any way to fix this problem?

  9. kakashi
  10. Paolo

    “Install” needs to be updated.

    “The developer of this app needs to update it to work with this version of macOS (Catalina Version 10.15.6). Contact the developer for more information.”

    – I can’t install the software. My current O.S. is “mac OS Catalina Version 10.15.6”

  11. Anonymous

    PLEASE CAN YOU GIVE ME 30 DAYS OF ADOBE PHOTOSHOP FREE TRIAL DOWNLOAD

  12. dee

    @ProDesignTools

    the verification page just gets stuck at about 3/4 of the way and doesn’t move further. I’m not sure how to fix this, as i downloaded and deleted it a few times as well to see if that was the problem.

  13. bayron linares

    Hello, I need the direct download links (offline installers) for the new 2020 releases of adobe premiere. Could you please help me?

  14. Nolan

    Why doesn’t adobe provide a standalone application ? I don’t want to download the creative cloud desktop app which gives me a lot of background processes that i don’t want.

  15. Segundo
  16. luc

    je veux le telecharger sans avoir besion de la connexion

  17. savage king music

    hey, been trying to download your adobe media encoder app, but the link doesn’t work

  18. Daniel

    Hi,

    Looking at my news feed this morning shows that Lightroom classic 10 is released. After logging into our Adobe Teams admin account, I am unable to generate a package for the latest version.

    Do you know what’s going on?

    Cheers

  19. Daniel

    Thank you, looks like I need to find my patience today – so many (not just Adobe-related) things coming out today (Australia time) that I’m in that “I want it now” mood… hehe

  20. A1ex

    “Unfortunately, I do not see any active subscriptions under your account. The offline installers are only available if there is an active subscriptions in the account. However, you can download the creative cloud desktop app from which you can install the apps.”

    • If anyone’s having difficulty getting the standalone installers from Adobe Customer Service, then it could be because you are a free trial user and not currently a paid subscriber.

      But importantly, note that Adobe offers a 14-day money back guarantee on Creative Cloud subscriptions…

      Meaning that that anyone who purchases a new plan can get a full refund within the first two weeks after the initial payment is made, with no questions asked. In that way, Adobe would really have to provide the new direct download links because you’d be a paid subscriber at that point.

      In most cases, any plan cancellation can be made online without hassle. If you decide to continue your paid membership past the first 14 days, then the return period closes.

      Hope those thoughts help.

  21. Great news! The offline installers for the new Creative Cloud 2021 release are now available, and here’s our post out today on what you need to know:

    How to Get New Adobe Creative Cloud 2021 Direct Download Links

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How to Get the Adobe Creative Cloud 2020 Direct Download Links
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