[UPDATE (December 2019) – In its full-year 2019 earnings call, Adobe said they grew Creative annual recurring revenue by 21% over 2018. Adding on to the estimated 15 million Creative Cloud subscribers from a year ago, this gives a likely new total of 18+ million subscribers.]

[UPDATE (December 2018) – A year ago, analysts pegged the number of Creative Cloud customers at 12 million: “We expect Adobe to end 2017 with 12 million subscribers for its CC services.” Most recently, Adobe stated in their Dec. 2018 conference call, “Within Digital Media, we achieved another strong quarter with our Creative business. Creative revenue grew 26% year-over-year in Q4.” Thus we estimate the current total to be approx. 15 million subscribers.]

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The Creative Cloud is cool because it offers access all major tools that Adobe makes at an affordable price… But here are four recurring challenges we still see out there since Adobe discontinued boxes and switched over to Cloud-only application downloads:

1. Folks with slow or limited Internet connections who need to complete large (multi-gigabyte) downloads to get started with their Creative Cloud memberships.
2. Customers who’d like to download the CC software using one computer with a high speed network, but install it on another, different machine (or more) without redownloading.
3. Users who just want to maintain secure backup copies of the offline CC 2019 installers should they ever be without connectivity and need to quickly reinstall their products.
4. People who have difficulties with the new Creative Cloud Desktop application manager (maybe not showing apps or updates) and want to download their tools without using it.

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