[UPDATE (December 2017) – Analysts now estimate the total number of Creative Cloud customers to be approx. 12 million: “We expect Adobe to end the year with 12 million subscribers for its CC services, which translates into a year-on-year growth rate of 29%”.]
Lately the rate of paid memberships has approached almost 1 million per quarter – adding 798,000 new subscribers in the past quarter alone (or 57,000 new customers each week) – which means that total number of subscribers has now reached 12 million since the CC product line replaced Creative Suite in June 2013.
The Creative Cloud is cool because it offers access all major tools that Adobe makes at an affordable price… But here are four recurring challenges we still see out there since Adobe discontinued boxes and switched over to Cloud-only application downloads:
- Folks with slow or limited Internet connections who need to complete large (multi-gigabyte) downloads to get started with their Creative Cloud memberships.
- Customers who’d like to download the CC software using one computer with a high speed network, but install it on another, different machine (or more) without redownloading.
- Users who just want to maintain secure backup copies of the offline CC 2018 installers should they ever be without connectivity and need to quickly reinstall their products.
- People who have difficulties with the new Creative Cloud Desktop application manager (maybe not showing apps or updates) and want to download their tools without using it.