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Comments on “Adobe Ships CC 2015.5 Release – But Stops Direct Download Links?”, Page 10

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  1. Johny

    All this time Adobe had time to update:

    AE- 13.8.1
    Aud – 9.2.1
    ME/Prem – 10.4
    Muse – 2015.2.1
    Prel – 5.0.1
    Photoshop – 17.0.1

    BUT still no offline installers and/or info about it? They just sweep the issue in hopes people forget about it.

    • The latest from Adobe is that the meeting with management about standalone installers was rescheduled from last week to tomorrow.

      Yes, the ongoing delays are frustrating. It’s been 7 weeks now since the June release, so everyone is understandably impatient and wanting to know what’s going on, and where all the CC 2015.5 links are.

      We are staying on it and will continue to report more here as we know it. Thanks everyone for your ongoing comments, and once again please also make sure to express your feedback and requests directly to the company here: (giving your good reasons and details definitely helps!)

      Creative Cloud Download & Install Forum

      and here:

      Adobe Feature Request/Bug Report Form

      Note also that Adobe Customer Care is on Twitter:

      Send a Tweet to AdobeCare

  2. Mike Engels

    do adobe think this will stop warez?
    or why did they stop providing offline installers?

    it now would be easier for people to DL the warez versions and installing them instead of doing it the way adobe intends.

    adobe won´t stop people from using warez. but they annoy us, their customers!!

    stop bothering your loyal customers adobe!!!

  3. Ruth Nicholls

    @ProDesignTools

    Thanks for keeping on keeping on. I’ve posted on the Forum.

    Ruth

  4. Lokutus

    @ProDesignTools

    They need a management meeting for that?

    Design by committee indeed. No wonder their latest releases are so boring.

  5. Daiquiri
    • Thank you, yes – Adobe has now posted direct links for Photoshop CC 2015.5.1 there (for both Windows and Mac), and some good news: they have finally given the go-ahead to use and disseminate those standalone installers. So this is very encouraging.

      But we need to pull in all the other CC tools, because it’s still only Photoshop so far, and we continue to patiently wait for standard ESD installers for all the other CC applications from Adobe.

      If you use that installer, note that it will install to the disk location and program language that are set in the Preferences of your CC Desktop app (with reasonable defaults). So it is possible to install it elsewhere on your computer besides C:\, as well as with a different language – but for now you have to use that workaround.

  6. Marius

    We have not updated any CC apps yet in our company because we need the offline installers.
    We also need the small UPDATES to be available OFFLINE.

    It is very unsatisfactory how Adobe handles this.
    No official word from Adobe.

    Do Adobe expect that our IT guys spend time creating Installer packages themselves for distribution?
    I am sure some companies do that, but our guys have other things to do!!

  7. John

    @ProDesignTools

    Has the issue where the Desktop App doesn’t recognize the standalone install been resolved? If not yet, any update on how soon it will be addressed?

    • Yes, it’s all right to move forward and install Photoshop CC 2015.5.1 using the direct download links… The CC Desktop app will still show an update available for Photoshop CC after completion of the standalone installer, but it’s only for a small color STI (10 MB sub-package) update that’s not part of the main installer – it replaces some color files. The new Photoshop release should work fine without it, or you can add the color patch on top using the CC Desktop app afterwards if desired.

  8. Soren

    @ProDesignTools

    Thanks for the update. It is much appreciated.

    I know I still need Lightroom, Premier, and Audition at minimum for my workflow. And I am sure others need other applications for theirs. Many of us have unique processes we run through for our businesses.

    I did finally get the Windows variants loaded on my laptop with Adobe’s desktop client, but that client itself runs at least 5 processes on my laptop to run (all 32 bit), so I will likely uninstall Adobe Desktop after I get all the software up and running and mostly bug free. Why “creative cloud” is using 27 meg of my memory when I have no adobe applications up and running is just annoying. And this is with my comp not connected to the internet. I personally don’t want unneeded applications running on my machines when I am doing video editing. But I come from a day when 4 meg of memory was a lot (early 90’s) and I admit I have carried that mindset along in my computing since then.

  9. John

    The reason given for not shipping .exe’s (multiple packages, faster, etc) is a load of baloney. The current CC app has always been downloading files from Adobe using multiple HTTP chunks in parallel. The secondary packages (as it were) from Adobe are relatively insignificant in size.

    The primary difference is that the new packages are not being distributed as self-installable – there is no “setup.exe” or “patchinstaller.exe” or MSI file. There is only a “.pimx” file that is used by the Adobe Desktop Manager app to direct the installation of the application. Why Adobe have decided to do “.pimx” for installation is beyond me.

  10. Kurti

    John:
    Why Adobe have decided to do “.pimx” for installation is beyond me.

    easy.. they want to annoy their customers as much as possible.

  11. Wesley

    Any news about the installers..? I though Adobe would communicate with ProDesignTools? Any news at all..?

  12. Anonymous

    @Daiquiri
    The link

    Mac OS:
    CC 2015.5 (1.2 GB)

    is only 2015.5.0 version 17.0.0, not 2015.5.1.

  13. Sam

    At this point I am looking for alternatives for each of the adobe product line. Customer service out the window just to stop some 14-year-old kid pirating software who no doubt would’ve become a customer when they get out of school…

  14. Sachin Pandit

    It’s a very wrong decision, especially in India where connectivity is not that strong in Rural areas. This was standard practice for me to download upgrades from High-speed internet and then install them on my work PC.

    Very wrong … I am a creative cloud user for last 4 years and direct links are of utmost important to me.

  15. baronvon fancypants

    Any new updates? News-wise and direct download wise for the suite updates?
    I saw that InDesign has been updated again, but this time there doesn’t appear to be a direct download for that update. (Though replacing the last link with the current iteration of the software does access the download for the update)

  16. Marius

    Any news when to expect the offline installers??

  17. Phil

    I do not understand Adobe’s decision to frustrate its loyal customers. I am a customer of the full CC suite; I have been checking here again and again over the past month, and the direct download links are still not made available! Not every one has a high-speed internet connection, or want to connect one’s main work machine to the internet.

    In my case exactly, not only is my internet connection not a high-speed one, it is also unreliable, causing repeatedly interrupted and cancelled downloads; I have to rely on download managers (such as IDM) to download any kind of software.

    Second, I use my laptop to connect to the internet and do not want to connect my main workstation (desktop) to the internet for security reasons; moreover, having an already not speedy connection, and paying for data usage, I cannot afford the time and the money to redownload the same heavy-sized software packages on both machines! This makes no sense.

    I respectfully urge Adobe to continue making the direct download links available to us, their loyal customers. This is pissing off many and might discourage quite a sizeable portion of your target market in the long run. Please do not let this linger on indefinitely. Respond to our requests decisively.

    • Thank you everyone for your ongoing comments. All we can still do at this moment is empathize with your frustrations, and apologize for the continued delays… Unfortunately it has been challenging to get clear answers to your questions. Adobe is a large organization and there are a lot of moving parts and people involved, so sometimes things can be complicated.

      However, we just sent another email to Adobe and hope to have further news soon. And as posted above, it’s OK to go ahead and use the latest Photoshop CC 2015.5.1 standalone installers with direct links. It’s the newest releases for all the rest of the CC applications that we are still waiting on.

      To make sure they hear your voices, please express your feedback and requests directly to the company here: (giving your good reasons and details definitely helps!)

      Creative Cloud Download & Install Forum

      and here:

      Adobe Feature Request/Bug Report Form

      Note also that Adobe Customer Care is on Twitter:

      Send a Tweet to AdobeCare

  18. Tanja

    if every one of the commenters here would write on the adobe forums, it would help.
    but it seems most are too lazy to do that. 🙁

    besides my own, i only see very few threads about offline installers… there should be hundreds.

  19. Ron Frew

    Tanja, you are being a little ingenuous here. By commenting on this forum, to this thread, Prodesign are able to show that a very much wider group have had a guts full of the non-caring Adobe zealots.
    It is also obvious the Adobe meatheads don’t give a damn, they are getting the revenue, the rest of us just have to be happy with the last update.
    Hey, I complained bitterly about their stupid new save-as window in Acrobat, what happened to Apple’s standard window (same as in Illustrator, Photoshop etc), they don’t listen and ignore constructive comments.

    • Thanks for sharing your thoughts Ron. We’re doing our best and all the comments here are really great, but it does definitely help to share your feedback directly with the company as well… We are a go-between trying to get the right thing done for all parties, basically working as a customer advocate and helping to find solutions.

      We believe Adobe will also see that many customers have not yet upgraded to the latest releases because of the lack of availability of standalone installers and direct links, which had previously always been provided and were invariably a solid fallback and workaround for installation problems, slow connections, offline computers, and other common scenarios. But big companies can move slowly, so hearing directly from you about this issue (with your reasons and details) is also very meaningful.

      Thanks again!

  20. Here is a comment from Adobe’s Forum, unanswered you see Tanja. Adobe’s forum is a joke, many streams that are unanswered.

    « excerpted comment »

  21. The problem with your brilliant comment is that it is lost in many of the other threads on Adobe’s forum, its all very well posting comments but if they are not taken notice of, what is the point, juggernauts are called juggernauts for good reason, the Adobe juggernaut drivers are blind because having blinkers they can only look straight ahead.

  22. Tanja

    Ron Frew:

    The problem with your brilliant comment is that it is lost in many of the other threads on Adobe’s forum, its all very well posting comments but if they are not taken notice of, what is the point, juggernauts are called juggernauts for good reason, the Adobe juggernaut drivers are blind because having blinkers they can only look straight ahead.

    that is why i said we need HUNDREDS of such threads……

  23. Max

    I think we have reached an era, where it’s easier and more reliable, to run the ‘cracked’ editions of Adobe software, then it is to pay a monthly fee, where you get no support, buggy apps, and empty pockets.

    What do you think?

  24. taylor15

    Do you have the August 2016 update for Adobe Animate 2015.2?

  25. Juan A Lopez

    I have used the Adobe applications for several years and Adobe CC is not an exception. I have used it since day 1 until today. What frustrates me is that since Adobe introduced the Adobe CC Control Panel it takes several hours to a few days to get the applications installed, depending on the network speed. When I upgraded to the latest versions, using a 12Mbps connection, it took me over 72 hours; not because of the network speed but because of the installation errors and failures that forced me to start the installation process, again and again; this is very annoying and upsetting. Now (August 28, 2016) Adobe released two new updates, one for InDesign and the other for Animate CC, and the f*%#@ng thing keeps failing when updating InDesign. I have tried over five times and always is the same thing and it has taken me over 12 hours just to try the update process. THIS IS ONE POWERFULL REASON TO PROVIDE DIRECT DOWNLOAD LINKS. It is faster and the errors are a lot less. So, what are you going to do Adobe? There are other tools out there that I can use and dump you; the ball is in your court side now.

    • Sorry to hear of all the troubles Juan. We have a little good news in that regard. The installer technology for InDesign has not yet been changed by Adobe, and it continues with the standard full package download… So the latest direct download links for that application are available here for Windows and here for Mac OS.

      Hope that gets you towards where you need to go.

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