Content Aware Fill is one of the major features added in Adobe Photoshop CS5, and is said to be one of its greatest new timesavers. CAF allows you to move or delete parts of your image and Photoshop will automatically and intelligently fill in the space left behind. We’ve written about it before with the quote, “Any sufficiently advanced technology is indistinguish­able from magic.” [Arthur C. Clarke]

And in our shop here we save hours every month from using Content Aware Fill as well as other CS5 advancements like Puppet Warp and the improved edge/masking tools.

Yet we still see some people claiming that Content Aware Fill “doesn’t work,” “doesn’t give results like in the demo video,” “doesn’t use the right back­ground,” or is just hype, smoke-and-mirrors, or a “gimmick.”

It’s true that it doesn’t always work and of course has its limitations. You can’t synthesize brand new material or hidden content that doesn’t exist in some related form elsewhere in the image. And often it will require some retouching afterwards to get the final result you want.

But usually it will get you most of the way there very quickly – if you know the most effective ways to use the feature. The best is when it “just works” without doing anything special, and this happens often enough too…

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Adobe’s Creative Suite 5.5 has been out since May, and has generally been well-reviewed and even lauded as a must-have release…  Nevertheless, some folks are still looking for or require older versions of the software, like CS5.0 or CS4.  Why?

Two common reasons are the higher system requirements – 64-bit for some components of CS5 like After Effects & Premiere Pro, as well as cases where the rest of a customer’s site is still running an older version and would like to add a new setup with the same compatibility. And occasionally some folks say they prefer the earlier, simpler versions over newer ones with more features.

The challenge is, once a new release comes out, Adobe no longer officially sells the older version. So if you need a prior release, what do you do?

If you want the trial version to use for 30 days, that’s easy – Adobe actually keeps most older original trials still available for download on their servers – including all of CS4 and CS5, plus earlier releases of Acrobat, Lightroom, Elements, etc… You can find those trials all linked for download here.

But how about when you want to actually buy CS4 or CS5.0?

If you ask Adobe, they’ll usually tell you to check their official list of authorized resellers & retailers to see if someone still has the version you want in stock. The problem is it’s inconvenient to search as often those stocks are thin or sold out, and no longer available.

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It’s the season for holiday deals – and so it also can be a season for order changes and returns… Although naturally, this can happen at any time of year.

Sometimes even despite using Adobe’s free trial downloads to try out the software before buying, customers may want to exchange an Adobe product and get something else – say swapping Photoshop for Lightroom, or returning Photoshop CS5 Extended and getting the full CS5.5 Design Premium suite instead (which includes eight applications instead of one).

So did you know that Adobe offers a full money-back guarantee policy on almost all current products? This includes CS5, Lightroom, Photoshop Elements, Acrobat, and so on. This offer applies even after you’ve already opened the box and/or installed the software – and what’s more, it applies even if you happened to buy the software from somewhere else besides Adobe direct (like an from authorized reseller or store in North America – though not eBay).

Yes, it’s true – if you aren’t able to return or exchange your product via any other means, you can simply contact Adobe within 30 days and provided you follow the procedure, they will take it back (after being uninstalled and deactivated from your computers, if applicable) and then issue you a refund.

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Time-lapse photography videos are all the rage these days…  Here is one of our recent favorites from Norwegian landscape photographer Terje Sorgjerd – incredibly beautiful and perfect for the season (watch full-screen):

Photoshop isn’t normally known for its video capabilities, but it’s actually quite easy to take a series of still photographs (edited as desired) and then create your own timelapse video using Photoshop Extended… This will work in the CS5, CS4, or CS3 versions.

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Some folks think it might be a good idea to try to save a few bucks and buy Adobe software from eBay, Craigslist, or Amazon Marketplace.  It could be CS5.5, Photoshop, Lightroom, Acrobat, or any other.

But it’s actually not a very good idea at all.  Why?

The first problem is that Adobe does not recognize these venues as valid resellers. So as a result, it’s like Adobe will not officially recognize any of those buyers as actually owning their software. Yes, you read that right.

Meaning, you think you own the genuine article but effectively you don’t. You can’t provide an accepted proof of purchase – so you can’t formally prove you own the products, can’t ever legally transfer the software to someone else, may not be able to get technical support or ever upgrade to the next version, and so on.

Why doesn’t Adobe recognize the people that go through those places? Doesn’t that seem unfair?

The simple reason is – and the real problem is – that 90% of the software sold on places like eBay is counterfeit! Yes, it’s true. And it’s not a new problem.

So you can be pretty sure that what someone’s getting on those auction and vendor sites is not legitimate, not able to be legally transferred, and possibly even quite unsafe.

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Adobe Photoshop is a sophisticated tool with a 21-year history and a seemingly-endless array of powerful capabilities.  And after spending $549 for the product with discounts (or $199 for students), who wants to pay a lot more to learn how to use it all?

Fortunately there are a number of avenues to get great training and tutorials for free. The first stop is Adobe TV, which has nearly four hours and 37 chapters of 100% free tutorials for Photoshop CS5 alone. There is also a wealth of content for prior versions like Photoshop CS3 and CS4. It’s a good place to get started and orient yourself with the major functions, and all of it is gratis.

For learning how to use the best new features added in Photoshop CS5, take a look at our collection of articles with tours of:

• Content-Aware Fill
• Puppet Warp
• Top Masking Techniques
• Creating Time-Lapse Videos
• Impressionist Oil Painting

We also have a regular page here on the site with a rotating selection of tuts for all versions of Photoshop, stepping through various tips and tricks. And for a terrific set of little-known but very handy techniques, check out Adobe’s Photoshop “Hidden Gems” series with Product Manager Bryan O’Neil Hughes.

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[UPDATE (January 11th, 2012) – Adobe has listened to customers and just reversed this change! CS3, CS4, & CS5 are all good for upgrade to CS6 now.]

HUGE breaking news out from Adobe, regarding substantial changes in upgrade pricing and policies for their very popular Creative Suite software…

For several years, the company has offered a “three-versions-back” upgrade policy – meaning anyone who owned a prior CS product up to three major versions back would be eligible for discounted upgrade pricing when moving up to the latest release.

Meaning, if you’ve got CS2, CS3, or CS4 – either a full suite or an individual point product like Photoshop – you can receive price reductions of up to 80% when upgrading to CS5.5.

Adobe now says that will be ending – the policy is going to shift dramatically, worldwide.

Starting in 2012 when CS6 comes out, this will be changing to a “one-version-back” plan – meaning to receive a price break when upgrading to CS6, you need to already be on some flavor of Creative Suite 5 – either CS5 or CS5.5.

So, what does this mean for anybody still running CS2, CS3, or CS4 at that time?  Basically, if you want to upgrade later or have been waiting for CS6 to do so, it would cost you full price… To receive a discount from older versions, you’d need to upgrade to CS5 before CS6 ships.

Here it is straight from Adobe’s “Conversations” Blog:

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Knowing how to make a good mask is one of the most important things you can learn to do in Photoshop. With accurate masks you can completely control the placement and movement of all the elements of your image. The techniques shared in these videos will help you get the most out of the new masking capabilities in Photoshop CS5… And when you combine them with the new content-aware fill feature to magically fill backgrounds of moved or deleted objects, well then you’ve really got something.

The first video is a two-part playlist, New Masking Basics: Get up-to-speed with the great new masking tools and techniques in Photoshop CS5, to quickly and easily create professional quality masks, including a photograph with challenging hair.

The second video, to the right, also plays in two parts – New Advanced Masking: Learn some of Photoshop guru Russell Brown’s favorite methods for masking out the background from a really difficult image.

The third and final video is Advanced Motion Blur Masking and Blending: This tutorial will get you through the toughest motion blur with flying colors… Also learn some advanced blending tips and techniques.

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We’ve previously covered 17+ hours of free video tutorials for Creative Suite 5, plus three hours for Lightroom 3 – so here are some brand new training resources for the just-released Adobe Photoshop Elements 10… Most of these tutorials also apply to Photoshop Elements 9, which shares the same interface but just doesn’t have as many features.

In these three courses the experts share how to get started, the basics of the software, new features, how to use key tools and functions, plus their favorite tips and techniques. In sum, there is over four hours of free content, with 46 separate chapters.

If you need a copy of Photoshop Elements 10 to get going right away, just download the free trial and it will work fully for 30 calendar days, which should be plenty of time to get through the classes.

If you prefer learning in written form, we’ve got the Adobe Photoshop Elements Guide – a free 95-page e-book you can download as well.

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It’s been about a year since Acrobat X (10) was released, and given Adobe’s typical two-year cycle with this product line, it will probably be another year before we see Acrobat 11 coming out…  So in the meantime, we’ve put together a list of helpful questions and answers that have accumulated here and during sessions with Adobe.

Hopefully sharing this information below can help answer frequently-asked questions that you may also have about the product:

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