[UPDATE – Adobe just stopped selling CS6 entirely – here’s why… This means the CS products are no longer being made by the company, nor legitimately for sale through any channel in any country, from any vendor or reseller.]
Some folks think it might be a good idea to try to save a few bucks and buy Adobe software off of eBay, Craigslist, Amazon Marketplace, or from any vendor who is unfamiliar. It could be Creative Cloud, CS6, Photoshop, Lightroom, Acrobat, Elements, or any other title – in a retail, student, full or upgrade version… or sometimes it’s the “OEM” scam, or the plausible-sounding “extra” volume/enterprise license swindle.
But it’s actually not a very good idea at all. Why?
The first problem is that Adobe does not recognize these venues as valid or authorized resellers, they are fully disregarded. So as a result, Adobe will not officially recognize any of those buyers as actually owning their software. Yes, you read that right.
Meaning, you think you own the genuine article but effectively you don’t. You can’t provide an accepted proof of purchase – so you can’t formally prove you own the products, can’t ever legally transfer the software to someone else, may not be able to get product support or upgrade to the next version, and so on… You also aren’t able to return the software to get your money back from Adobe like you normally can.
Adobe MAX—The Creativity Conference is lined up for October 16–20 this year at The Venetian in Las Vegas, Nevada – and planning is already underway to make the 2017 MAX experience better than ever: “Join over 10,000 like-minded creatives from around the world for a week of sessions, labs, speakers, events, inspiration and fun — everything you need to keep you creative for the rest of the year. Can’t wait to see what we come up with for Las Vegas in 2017!”
Adobe has also quietly launched a free MAX 2017 pre-registration portal where you can quickly guarantee a US$500 discount off the regular price if you decide to go.
Did you make it to MAX this year? Adobe’s Creativity Conference smashed all records with 10,000 attendees coming together in San Diego earlier this month, double from 5,000 just a few years ago… And that was despite the recent rise in the cost of a full conference pass to US$1,595.
For the price of that ticket, participants enjoyed major new product launches, inspirational keynotes from creative luminaries, hundreds of enriching training sessions, plentiful opportunities for networking with colleagues, access to the latest cool technology on the pavilion floor, meeting the Adobe product teams in person, the highly-anticipated “Sneak Peek” demos of jaw-dropping new features under development, and of course the famous MAX Bash party.
[UPDATE – Also see our new Adobe CC 2017 Holiday Giveaway!]
MAX 2016 – the big annual conference intersecting creativity and Adobe technology – is coming up this fall in San Diego, California… And continuing our long tradition of free Adobe giveaways, we’ve got one free regular full conference pass (worth US$1,595) to give away, plus one US$400-off ticket savings, both courtesy of our friends at Adobe Systems!
Adobe MAX 2016, The Creativity Conference – running from November 2-4 – will be chock full of expert keynotes and presentations, technical and how-to sessions, product announcements and sneak peeks, evening events and parties, networking and meeting the teams, and possibly some surprises… The show is an amazing experience where they really take care of you from start to finish while you soak up all the growth and learning you can.
In fact, many of the best courses and tutorial sessions from the last MAX were recorded and are still available on-demand for free viewing, covering all Adobe applications.
After decades of 30-day free trials for its flagship creative applications such as Photoshop, Illustrator, InDesign, and all the others, today Adobe announced that going forward, the length of the trial period for Creative Cloud (i.e., the CC 2015 desktop apps) will be standardized worldwide at 7 days.
The company has been running some tests over the past couple months, and says the changes better align with how individuals are actually using the trial software – meaning the degree and duration of time they use them the most after initial installation. By moving to seven days, Adobe feels they can follow up better with the customer when the experience is freshest than if it happened a month later. It also gives users greater incentive to bump up the priority of the new software evaluations. Given the accelerating pace of change in technology (and pretty much everything else moving faster these days), these findings aren’t entirely surprising.
[UPDATE (May 2016) – Adobe just reduced the length of all CC free trials from 30 to 7 days… So the approach below will still work, but would triple the period from 7 to 21 days.]
How long are the free trials for Adobe software? Most people would say 30 days – but practically speaking, it’s actually almost 50% longer, at 44 days. Here’s why, and how you can do it…
After downloading and installing Adobe’s free trial software – whether it’s the latest major release CC 2015 (have you tried it yet?), CS6, Acrobat, Captivate, or Lightroom – your official free trial will begin for 30 calendar days from the date you first run the application (like Photoshop) on your computer.
Once you reach the end of that month – if you haven’t already purchased the product – then that free trial period will end and all the files you created will still be yours, but the software itself will no longer start on your system. And redownloading or reinstalling it won’t give you a new free trial.
Even years after it went up, a lot of people still don’t know about it.
We’re talking about the free online documentation for all Adobe software – a set of user manuals that can answer quite a few customer questions, and also be a great resource if you don’t use a product yet but want to find out more about it…
This exists in searchable and downloadable form for all major Adobe applications, including the Creative Cloud, Creative Suite, Lightroom, Acrobat, Photoshop Elements, etc. – for all recent releases on both Windows and Mac OS.
For example, every so often we receive a question on how to save back to earlier versions from InDesign CC or CS6… Fortunately, this is answered in the “Saving Documents” section in InDesign’s online manual. (And for all the cases like these, we also put together a special roadmap for CC file compatibility.)
Related: Do you believe any of these? The 10 Most Common Myths About Creative Cloud
Each Adobe reference below can be downloaded as a complete offline ebook if you want (more about this below)… These books are substantial – the latest “Photoshop Help & Tutorials” handbook is over 800 pages alone!
It’s the season for holiday deals – and so it also can be a season for order changes and returns… Although naturally, this can happen at any time of year.
Sometimes even despite using Adobe’s free trial downloads to try out the software before buying, customers may want to exchange something and get a different Adobe product instead – say swapping Lightroom for Photoshop, or returning an individual tool and getting the full CC 2017 suite instead (which includes 20 applications instead of one).
So did you know that Adobe offers a full money-back guarantee on almost all current products? This includes Creative Cloud (CC), Acrobat, Lightroom, Captivate, Photoshop Elements, and so on. This offer applies even after you’ve already opened the box/disc or downloaded and installed the product – however, only software purchased directly from Adobe.com worldwide can take advantage of this refund policy (not resellers, retailers, or auction sites).
Yes, it’s true – you can simply contact Adobe within either 14 or 30 days of your order (depending on what you bought) – via live online chat is usually fast and convenient. Then, provided you follow the correct procedure, they will take it back (after being uninstalled and deactivated from your computers, if applicable) and issue you a complete refund.
[UPDATE (Nov. 2016) – Watch 235 hours of new training & tutorials from MAX 2016!]
Did you make it to MAX this year? Adobe’s Creativity Conference broke all records with 7,000 attendees coming together in Los Angeles earlier this month, up from 5,000 just a couple years ago… And that was despite an increase in the cost of a full conference pass to US$1,595.
For the price of that ticket, participants enjoyed major new product launches, inspirational keynotes from creative luminaries, hundreds of enriching training sessions, plentiful opportunities for networking with colleagues, access to the latest cool technology on the pavilion floor, meeting the Adobe product teams in person, the highly-anticipated “Sneak Peek” demos of jaw-dropping new features under development, and of course the famous MAX Bash party. And this year, all attendees also received a free year of Adobe Stock as well as a new FUJIFILM X-T10 camera.
[UPDATE – Also see our new Adobe CC 2017 Holiday Giveaway!]
MAX 2015 – the big annual conference intersecting creativity and Adobe technology – is coming up this fall in Los Angeles, California… And continuing our long tradition of free Adobe giveaways, we’ve got one free regular full conference pass (worth US$1,595) to give away, plus one US$400-off ticket savings, both courtesy of our friends at Adobe Systems!
Adobe MAX 2015, The Creativity Conference – running from October 3–7 – will be chock full of expert keynotes and presentations, technical sessions and talks, product announcements and sneak peeks, evening events and get-togethers, and possibly some surprises… The show is an amazing experience where they really take care of you from start to finish while you soak up all the growth and learning you can.