How to Solve It When Adobe Programs or Updates Won’t Download
We’re on the Adobe Help Forums every day and regularly see users posting queries like “Can’t install Photoshop from the Creative Cloud” or “CC 2018 won’t download,” or “my product updates aren’t working”… It could be for the free trials or for the full paid versions.
Often the issue is related to one or the other download managers (DLM) that Adobe uses to deliver its software installers. Over the years and for various tools, they have used the Akamai Download Manager, the Adobe Download Assistant (ADA), the Adobe Application Manager (AAM), and most recently the Creative Cloud’s CC Desktop App.
Adobe employs these helper utilities because their downloads are usually large – multiple gigabytes – and download managers can help correct for unreliable Internet connections, and resume a download after it has been paused or unexpectedly broken.
But it turns out there can be interactions between the DLM and some configuration on the user’s computer, web browser, anti-virus software, Internet connection, or something else which causes it not to work… So the first step is to try something different with those.
Learn Photoshop Absolutely Free with This New 5½-Hour Intro Class
Here’s a fantastic new resource that you should not miss – and even bookmark/share… It’s a complete introductory-level class on how to best use Photoshop from the excellent training team at Adobe KnowHow – a course worth hundreds of dollars, but now completely FREE with no catch. It includes 5½ hours of high-quality instruction broken out into 16 chapters with 58 video tutorials (in HD or SD), covering everything you need to know to really get going with Adobe Photoshop – the world’s leading graphics and photo editing application – at no cost!
Join Adobe Stock Free and Get 10 Professional Assets Worth US$50
Adobe has really been sweetening the pot lately for you to try out their massive Stock photo collection… These are high-quality, curated images, illustrations, vectors, graphics, templates, photos, and more from a vast collection of over 100 million assets to choose from. After acquiring Fotolia in 2015, Adobe rolled out a one-month-free offer which was nice, but it required paying for your first month up front (which would later be refunded if you canceled).
How Many Computers Can You Install or Run Adobe Software On?
This is one of the most common questions we get, and the answer may pleasantly surprise you… The place to look to find the answer is the Software License Agreement, also called the terms of use or EULA. This agreement governs the use of your Adobe product, and is translated into 28 languages within each document. It also covers some basics about product activation.
So, in general, how many systems can you install Adobe software on, including the Creative Cloud (CC) and CS6? The answer for individuals (as opposed to businesses) in most cases is two. The catch is that both computers must be used only by you and the two systems cannot be used at the same time. This policy was designed so that you could run Creative Cloud (or Creative Suite) at home on your desktop PC, as well as while traveling with your laptop or tablet PC. But the types of computers and their usage has blurred so much now that you can just pick any two you own and the product should install and properly activate on both…
For example, here is the key text from the Terms of Use for CC Software:
1.1 Use of Software: Subscription-Based License. You may activate the Software on up to 2 devices (or virtual machines) at a time, if these activations are associated with the same Adobe ID for the same individual, unless stated at the Adobe Activation page. However, you may not use the Software on these devices simultaneously.
How to Access, Restore or Update to Any Version of Adobe CC Apps
One of the biggest strengths of the Adobe CC 2018 release is receiving a complete set of creative tools with an ongoing stream of updates included at no extra cost… We no longer have to wait years for our products to innovate and keep pace with evolving technologies; instead we receive the latest and greatest features and improvements as soon as they are ready.
Since the initial launch of CC in 2013, Adobe has regularly issued new upgrades for each individual app about once every 3-4 months, bringing new power and capabilities to all subscribers.
Normally the Creative Cloud works seamlessly with these ongoing product updates… The CC Desktop App runs quietly in the System Tray and gracefully notifies the customer that a new upgrade is available for any of the included applications like Photoshop CC, and (optionally whenever desired) the user clicks one button to automatically download and install the update smoothly in the background.
Sometimes, however, subscribers need more control for various reasons… Read more…
All the New Adobe CC 2018 Direct Download Links, Now Available!
Last month, Adobe unveiled the all-new CC 2018 Release, which they say is the biggest product launch since Adobe first introduced Creative Cloud over five years ago. And from what we’ve seen, it looks to be true. There are major updates across the entire suite of tools and services, including entirely new CC desktop tools as well as significant new features and performance improvements to existing applications, and even some surprises.
As always, all upgrades to your CC apps are included are part of your Creative Cloud membership at no additional cost. The CC 2018 software is available immediately for worldwide download via the Creative Cloud Desktop App… This means everyone gets either a free upgrade or a free trial – but some folks want or need to access the new tools directly without using Adobe’s download/app manager.
Adobe Black Friday & Cyber Monday 2017 Offers, Deals & Specials
Adobe is having a worldwide sale with money-saving deals lined up through Black Friday and Cyber Monday 2017 (and beyond), and we’ve got the complete guide below… Although there are fewer offers than previous years, the new specials still match the same level of discount off the regular prices as past Black Fridays.
The company is running two major promotions for the all-new Creative Cloud (CC) 2018. Both are the lowest prices ever offered on these popular products. The holiday deals begin today and will run continuously until Friday, December 1st (extended!) at 11:59pm Pacific Time. So don’t delay, as these only come once per year!
The two available offers are:
— Creative Cloud 20% Off: Normally $49.99/month for new customers signing up for an annual plan – now the complete Adobe CC membership will be available at a special discounted rate of $39.99/month (or £39.95/€47.99/A$58.29 including VAT) for one year. No previous software ownership or other qualifications are necessary to receive this price reduction.
What’s the Difference Between Adobe CC for Teams vs. Individuals?
What are the differences between the types of Creative Cloud membership? This is a question we get a lot, so here’s a handy comparison guide on the major differences between Creative Cloud for Teams vs. CC for Individuals. In another article we already covered the all the differences between Creative Cloud Student & Teacher vs. regular editions.
Creative Cloud for Teams is Adobe’s volume licensing solution for businesses, studios, design shops, agencies, companies, offices, schools, and other organizations. It includes everything that CC for Individuals does, but gives you substantially more features and capabilities for managing and working with different users. It’s meant for groups (such as small to midsize businesses and departments) with multiple seats using the products at the same time. For large businesses, Adobe recommends Creative Cloud for Enterprise.
A fast way to get a sense of the biggest differences is to check out Adobe’s CC Plans-at-a-Glance comparison page for business – click to open for more details:
Don’t Need Full Cloud? Get Any Single CC Tool for $10-20 a Month
With the fast-growing adoption of Adobe’s Creative Cloud and the recent release of the all-new CC 2018 versions of creative applications, some readers are telling us they’re not sure if they need all the tools that are included in the complete Creative Cloud offering, or aren’t ready or able to join for US$50 a month…
The complete (or All Apps) Creative Cloud membership gives you the latest-and-greatest versions of Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver, Muse, Animate (Flash Pro), XD, Dimension, Premiere, After Effects, Audition, and others – together in a well-integrated suite with ongoing product upgrades included as soon as they’re available.
Free! 140 Hours of Training and Tutorials from Adobe MAX 2017
Did you make it to MAX this year? Adobe’s Creativity Conference broke records with 12,000 attendees coming together in Las Vegas earlier this month, double from 6,000 just a few years ago… In fact, it was the largest gathering of talented creative professionals that there has ever been in one room, anytime in history!
Those who came enjoyed major new product launches, inspirational keynotes from creative luminaries, hundreds of enriching training sessions, plentiful opportunities for networking with colleagues, access to the latest cool technology on the pavilion floor, meeting the Adobe product teams in person, the highly-anticipated “Sneak Peek” demos of amazing new features under development, and of course the famous MAX Bash party.
But if you didn’t make it, no worries – believe it or not, you can still tap into many of the best resources from the comfort of your own laptop, tablet, or phone!
