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Comments on “The Creative Cloud 2021 Release Is Here – What You Need to Know”, Page 1

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  1. dbur

    After installing PS will not run. It claims ippcvm7.dll not found in the search path. Have not found a solution to this. Where can I get this file and where does it need to be placed?

    I do install adobe tools to a separate drive than C drive (Win10), so maybe that’s not been properly supported this version?

  2. dbur

    After starting the program, the following error message appears:

    Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.

    No DLL from the list below is found an the system search path:

    ippcvm7.dll (the most suitable for your CPU)

    Please provide a path to at least one of them.

    Some statements on the internet say this means my CPU is not compatible with PS any more and needs to be updated. That’s about the most bogus thing I’ve heard, if true. My 6 core 3 GHz CPU with 16GB ram no longer works for PS?

  3. dbur

    Yup, confirmed with Adobe. Have to buy a new computer to run PS now. Bogus.

    ——
    Issue

    When you launch Photoshop 2021 (v22.x) you get the following error: “Error at loading of ippCV library.”

    Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

    To determine if your CPU meets this SSE version support requirement, see Photoshop’s Help > System Info dialog and look in or near the 4th line.

    e.g. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4 x64
    Number of Launches: 6
    Operating System: Mac OS 10.15.5
    System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

  4. dbur

    Check to see if there is a CPU upgrade for your motherboard that has SSE4. Mine just happens to. Not that easy to figure out. I had to look up the CPU compatibility chart, then look up each processor on the chart to see which ones had it. I’ve ordered one (used from ebay since they are not made anymore) Turns out the CPU I had was the last version of that line before they added the SSE4 support on my MB. I’ll need to update BIOS to support the newer CPU. Wish me luck.

    This site could help you:
    https://www.cpu-upgrade.com/CPUs/

    • Thanks for sharing that – it definitely could help someone else!

      It sounds like you have an older machine but glad you were able to find a compatible CPU on eBay.

      Good luck with it and please let us know how it turns out! If for some reason it doesn’t work out, you can still run Creative Cloud 2020 of course.

  5. dbur

    Just found this on the adobe forum. Have not tried it yet.
    ——————
    Here is the fix.

    Fix for “Error at loading of ippCV library” – Photoshop 22.0 Windows 10

  6. dbur

    I tried the fix posted here and it worked on my Win10-64 pro AMD Phenom II 1100T CPU.

    Shame on Adobe for doing this to us, and for needing some random user to fix it for them.

  7. dbur

    I posted a non-CPU upgrade easy fix here that failed to appear. Did it get moderated out?

    • Thank you – we appreciate your follow-up and it’s encouraging that a relatively easy software fix may have been discovered that does not involve the hardware… This could have been an oversight or inadvertent omission by Adobe, as errors sometimes happen especially in initial .0 releases of any product.

      However, we cannot condone any solution that involves modifying the Adobe program itself, as this is absolutely against Adobe’s Terms of Service and so is not allowed:

      17. No Modifications: Except as expressly permitted in the Terms, you may not modify, port, adapt, or translate any portion of the Services or Software.

      We are following up directly with Adobe engineers and will post more here as soon as we know it. In the meantime, customers currently unable to run Photoshop 22.0 are strongly advised not to try this (which would violate their TOS), but rather continue using the previous major release of Photoshop until more details are forthcoming.

      If a software solution is possible for customers, then we’re confident the company will move forward with addressing it officially, and all that would be needed is patience. Surely, they did not intend to intentionally inconvenience any customers if they realized they could have avoided it.

      Thanks again!

  8. dbur

    This fix does not actually modify anything. Just provides the missing CPU support DLLs.

    • Actually it does modify/overwrite the opencv_world440.dll file, as well as make library additions to Photoshop’s installation directory.

      So again, that is categorically against Adobe TOS as stated, and cannot be condoned. We strongly recommend waiting for an official Adobe response and fix.

      Thanks again for your advocacy and diligence in this matter!

  9. dbur

    OK, I guess you are right, though I saved and renamed the one file that gets replaced. I understand your position. But, speaking as one who has no official standing in this industry, this is a no-brainer for users who just got shafted by Adobe.

    • Thanks – but it’s a bigger no-brainer to NOT intentionally break their legal terms of service with Adobe and violate your licensing agreement for the software.

      Patience… and continue using the prior version, for the moment.

  10. gbartosz83

    I’ve switched to Affinity – this is the best upgrade ever

  11. FAIL. InDesign crashes. Haven’t updated anything else yet and had to uninstall 2021 InDesign since I need to grade student assigments.

    Another fail from Adobe.

  12. Don Edmondson

    @dbur

    You can check your CPU capability by downloading coreinfo.zip then running (from the command line) “coreinfo64.exe -f”

    https://docs.microsoft.com/en-us/sysinternals/downloads/coreinfo

    Look for the group of results entitled, “SSE * Supports Streaming SIMD Extensions”

    If you’re on a Mac, then you can get similar info by doing this.

    Adobe says Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

    My 13-year-old Dell with a 10+ year old E4500 Core(TM)2 Duo CPU DOES support SSE 4.2 – but it looks as though I might need to replace my Graphics card.

  13. Don Edmondson

    @ProDesignTools

    Finding and installing required DLLs is NOT modifying Photoshop in any way – the problem is, however, how to find the required DLLs. If you can find them, then they simply go into the Photoshop 2021 directory along with all the other DLLs – this IS NOT in violation of any T&C’s.

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