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Adobe Black Friday & Cyber Monday 2014 - All Offers & Promotions

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Adobe Black Friday & Cyber Monday 2014 Offers, Deals & Specials

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16 thoughts on “Adobe Black Friday & Cyber Monday 2014 - All Offers & Promotions”

  1. Thanks for this. Please let me know if there are any special deals for existing Creative Cloud Full Membership holders

    Thanks

    Martina

    Reply
    • Hi Martina, thanks for your comment. Adobe’s two main CC 2014 offers for Black Friday are available to first-time subscribers only, with the pricing limited to one (1) purchase of one (1) Creative Cloud annual membership per customer.

      There are some other/additional Adobe specials still running (including for Acrobat) that you can find on our Current Promotions page.

      At this point we don’t anticipate further Creative Cloud offers coming out (e.g., for existing customers), but we will be sure to follow up here and post if anything changes.

      We also haven’t seen any discounts being offered for the Elements or Lightroom lines as there has been for previous Black Fridays – probably because, by and large, Adobe’s new $9.99 CC Photography Plan has supplanted those specials.

      Hope that helps!

  2. Hi, I like Adobe Creative Cloud very much, just started using it beginning of this month!

    I do have a question and since it is mentioned specifically in this article, i’ll post my question here. In my Student and Teachers license of Adobe CC, I do not have access to downloading from the Creative Cloud Market. Also I do not have a ProSite website. Both options keep telling me that only a full license premium gives access, so I need to upgrade.

    I’ve been on the forums, had chats with customer service and talked also on the telephone about this. I was told that a student license doesn’t have those options because I pay a reduced price. I visited a lot of webpages with info about Adobe CC and read a lot :-). I cannot find anywhere that students and teachers cannot access those options.

    Only with the Photographer’s Bundle and the Free Adobe CC there are restrictions as I understand. The Student and Teachers version is promoted (as above) as having the same tools and services as the full premium license.

    But Adobe CC Market downloads and ProSite remain not accessible to me unless I upgrade to another ‘plan’ – and I remain in the dark about the rule here. Is it incorporated as said in the article above or is it not? Can you please help me with my question?

    Kind regards,
    Kim Terbrack.

    Reply
    • Hello Kim, thank you for your comment and we’re sorry to hear of the confusing situation. As far as we are aware, and based on everything we’ve heard, we agree with you – the CC Student & Teacher Edition is described by Adobe to include everything the regular complete Creative Cloud plan does, with some limitations on its purchase and use only…

      But we’ve read the same as you – that the contents (all the tools & services) are the same as the full professional version. And in fact, on both the main education page on Adobe’s site, as well as their CC Plan Choice page, you’ll see features like Behance ProSite and Creative Cloud Market listed to be included.

      We only run commercial versions in the office here so cannot double-check for you – but in terms of what’s included in the packages, we have relied on what Adobe publishes for this Black Friday deal as well as all other offers. So we are puzzled by what you posted and wonder if there isn’t a mistake somewhere or an issue with your software, because there is definitely a contradiction here!

      So let’s ask this: You mentioned you’ve been in touch with Adobe about it – what do they say when you point them to their own sign-up pages detailing that those features are indeed included in your student/teacher purchase?

  3. @ProDesignTools

    Hi, thank you for your response!! Somehow I feel less alone now with my thinking that this is strange and that it doesn’t quite add up with Adobe’s adds, so to speak. I am still in the process of finding out more from Adobe’s customer service. Somehow I have not encountered a person yet that gives me an open and straight forward answer about it… unfortunately. The first time I actually did point them to their own sign-up pages detailing that those features are indeed included in their student/teacher purchase, the answer was to just keep repeating that it was not included because of the reduced price. Another time, when I pointed it out again, the person I chatted with has escalated the case to next level and I will be notified via email about this. Another case with the same question of mine is still waiting for answer by mail….patiently.

    To keep it fresh and positive…. one needs to take a break from having contact with customer’s services now and then, regardless from what companies they are…. At least, I do :-D! So that is what i will do now. I’ll just wait for the responses on the two ‘escalated cases’ :-). When I know more, I will post it here, is that OK?

    Kind regards,
    Kim Terbrack.

    Reply
    • @Kim

      Hi Kim, just following up to affirm that both the Behance ProSite portfolio website and full access to the Creative Cloud Market assets are indeed included in Adobe’s CC Student & Teacher Editions, as we said earlier… They are complete versions.

      Clearly you can see from the chat below that there is some confusion about this at Customer Service, but we also have confirmation from a senior staff member at Adobe, as well as all the pages on their site which clearly state this.

      In your case, we suspect an unusual issue with your system that may somehow be causing you to have problems with that access… But rest assured that you are definitely entitled to these full Creative Cloud features!

      Here’s the chat:

      Thank you for contacting Adobe.
      A representative will be with you shortly.
      While you wait, you can try our Community Forums where experts are available 24 hours a day, 7 days a week.
      You are now chatting with Ankan.
      Your case number is 0214286498.
      Ankan: Hello! Welcome to Adobe Customer Service.
      Ankan: Hi PDT.
      PDT: Hi Ankan, we have a reader who is asking about the complete Creative Cloud Student & Teacher Edition…
      PDT: Can you please confirm for me whether the CC Student/Teacher version includes the Behance ProSite portfolio website, as well as free access to Creative Cloud Market? Thanks!
      Ankan: I am glad to check and help you.
      PDT: Thank you. We have heard some conflicting things about this, so just want to make sure.
      Ankan: Behance is not included in the full CC.
      Ankan: You need to subscribe it separately.
      PDT: You mean the full CC – student edition?
      Ankan: Yes, PDT.
      PDT: And you’re talking about the Behance ProSite?
      Ankan: Yes, Behance Prosite is not included in full Creative Cloud student plan.
      PDT: Very surprised to hear you say that. It is directly opposite to what Adobe lists on two key webpages, plus our own experience.
      PDT: What about this page?
      PDT: http://www.adobe.com/creativecloud/buy/students.html
      PDT: …and this sign-up page for academic customers?
      PDT: http://creative.adobe.com/plans
      Ankan: Let me check on that.
      Ankan: I apologize for the wrong information.
      Ankan: Yes, it is included in full CC.
      PDT: OK, that’s what I thought. Thanks for confirming.
      PDT: How about free access to the Creative Cloud Market?
      PDT: (for the student version of Creative Cloud)
      Ankan: Creative Cloud Market is available to all paid Creative Cloud members.
      Ankan: Please click here for more information about Creative Cloud Market.
      PDT: OK, so that means the education customers too.
      PDT: (…except the Photography Plan customers, right?)
      Ankan: Yes, you are correct.
      Ankan: Yes, it is available for student plan.
      PDT: OK, thank you Ankan. I appreciate your answers and will pass along the information.
      Ankan: You are welcome.
      Ankan: Is there anything else I can help you with?
      PDT: No, not today – thanks!
      Ankan: It was my pleasure assisting you today.
      Ankan: You have a wonderful day!
      Ankan: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!

      Thank you for contacting Adobe Customer Care.
      Your chat session has ended.

  4. @ProDesignTools
    Hi,
    You make my day with your willingness to help me out here. Thank you very much for your time and effort. Finally a clear answer.

    I’ll try to sort this out with Adobe Support. Now I know I am entitled to these full Creative Cloud features I can persevere in my efforts to get it sorted out, in a better way.

    Thanks so much and have a nice day :-D Kim.

    Reply
    • PS – Here is more information on the new Creative Cloud Market:

      Creative Cloud Market is a collection of high-quality, curated content for creatives by creatives. Creative Cloud paid members (excluding photo­graphy plan customers) can access assets such as vector graphics, icons, patterns, UI kits, and more from Market through the Creative Cloud desktop app. Members can download up to 500 unique assets each month and use them in Illustrator, Photoshop or other apps. Once you download assets to your desktop, you are free to use them throughout your design and web development projects.

      You’ll find more details (including a tutorial video) right here.

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