For decades now, Adobe has provided industry-standard standalone installers for their creative products, for many valid reasons… Recent examples include the company publicly posting the direct download links for the CC 2019 and CC 2018 releases. In our view, the need is strong and they should continue to do the same going forward.
Last week, webcasted to 500,000 attendees at the first-ever all-virtual MAX conference (now streaming on-demand for free!), Adobe unveiled the Creative Cloud 2021 Release with hundreds of new features and advancements. The latest 2021 software is available immediately for worldwide download via the CC Desktop App… All upgrades to the CC apps are included at no additional cost – which means everyone gets either a free upgrade or a new free trial.
But some users want or need to access the new tools directly without using Adobe’s download/app manager… This is essential when you want to keep and make permanent offline backups, copy them onto a USB drive for use anywhere, download on one system to install on another (or multiple computers) without re-downloading, have an slow Internet connection which is capped or throttled or hangs/freezes/stops when trying to use the Desktop app to download 20 GB of CC upgrades, etc. All of these use cases necessitate being able to get direct download links for offline installers.
New 2021 Direct Download Links Now Available
|Acrobat DC 2020|
Standalone, complete installers for the CC Desktop app, for Adobe Camera Raw, and for Acrobat DC Pro/Standard are already publicly available – but to date, Adobe has not (yet?) posted the rest of the new Creative Cloud 2021 direct download links. However, good news: you can now actually get them yourself by contacting Customer Service…
Just reach out to Adobe’s Customer Care team via live online chat, and they will immediately give you temporary links to download offline installers for all the 2021 apps that you need.
You simply need to ask. We suggest:
Hello, I need the direct download links (offline installers) for the new 2021 releases of __________. Could you please help me?
You can connect with an agent to get the downloads here. Look for “Contact Us” or “Your contact options…” at the bottom of the page, or the Chat icon at the lower right. If asked, choose the “Download & Install” category.
We have been told that all Adobe customer service reps across all locations have both the ability and authorization to distribute the new 2021 standalone installers, which they can now access through their internal version repository. This is confirmed by the company on their official Help page here: “For access to direct downloads, contact Adobe Customer Care.” We recommend requesting a supervisor if you run into any difficulty.
From what we’ve seen, free trial users are having a harder time getting the latest installers… But if you are not currently a paid subscriber, then you could become one to access the 2021 installers and then cancel within 14 days for a full refund if you do not wish to continue your paid membership.
Or, You Can Do This Instead…
There is another option. Adobe just launched a new offer whereby anyone in the U.S. can now get a free Creative Cloud for Teams trial for 14 days. Teams plan users have access to the Admin Console for creating your own custom packages to download the latest 2021 offline installers and/or previous versions – with updates included – for use wherever you want, on any computer.
No credit card or payment details are required, and you can get started immediately. You can sign up for the Creative Cloud for teams trial if you don’t have an Adobe account, have a free Creative Cloud membership, or have a paid Individual subscription. If you wish, you can purchase Creative Cloud for Teams anytime during or after your trial period, or you can simply let the trial expire automatically after 14 days without payment.
For more info, check out the new Adobe help page detailing this offer:
There is no obligation to remove any of the Creative Cloud apps you install; however they will continue to work only with an ongoing paid membership plan of some type.
But the best part is that you do not lose access to the Admin Console even after your Teams trial expires. You can still sign in to the Admin Console at any time to create new or additional CC installer downloads which you can use anywhere and with any Creative Cloud plan (including the Individuals plans). You can even download older releases.
We just tried this out and it works seamlessly as described, even if you already have an Individuals plan or if you currently have no paid plan at all. If you go this route, please let us know how it goes, or if you encounter any issues!
As always, we will be following this story closely going forward, and keeping this page up to date with the latest news regarding new offline installers, as well as publishing further information on the status of CC 2021 direct download links.
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Changing System Requirements
Also important to know that the system requirements have evolved, both on Windows as well as on Mac, in order to take advantage of the latest operating system features and technologies… On Macs, the CC 2021 release now requires macOS 10.14 (Mojave) or later. If you’re not yet running a compatible version of macOS, then you can get a free upgrade directly from Apple to Mojave (10.14) or Catalina (10.15). Be aware, however, that in Catalina, Apple has dropped support for any older 32-bit programs that you may have. And while still in beta/preview, macOS 11.0 (Big Sur) is supported by Adobe as well.
On PCs, Windows 10 (version 1903 or higher) is a fully-supported platform for all Creative Cloud applications. Importantly, except for Acrobat DC, the CC 2021 apps no longer support 32-bit or any Windows 7 or Windows 8 operating systems.
Adobe explains that focusing their efforts on more modern OS versions allows them to concentrate on developing the features and functionality most requested by members, while ensuring peak performance that takes advantage of modern hardware. For more details, please consult the complete CC 2021 System Requirements. If these specifications don’t work for you for some reason, then you can instead continue to use the older CC 2020 applications, or even CC 2019 or CC 2018.
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What’s New in Creative Cloud 2021? [Video]
- Adobe’s new CC 2021 release: What you need to know
- What are the differences between Adobe CC vs. CS6?
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Did these links work for you? Hope they helped out; please let us know with a comment below… Do you have any questions about CC? Just ask below and we’ll get you answers fast!
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