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Home > Tips January 10th, 2017

Adobe Says CC Pricing Is Changing in Some Countries – Here’s Why

This Chart Explains Why CC Subscription Costs Are Changing in Some Countries

A reader asked us about a notice he received from Adobe regarding an upcoming increase in CC subscription pricing in some countries. Per the company’s email, the Creative Cloud membership costs in certain areas will be changing due to currency fluctuations. This only affects a relatively small number of countries, but what exactly does this mean, and why is it happening?

Here is an excerpt from Adobe’s official statement about the pricing adjustment in these geographies:

… Currency exchange rates have fluctuated significantly over the last few years. Like many US-based global companies, Adobe is making pricing adjustments to offset fluctuations in foreign exchange rate. We monitor these and make adjustments only when necessary.

As a US company, all customer payments come back to dollars (USD) for Adobe. The overall pricing for Creative Cloud has been pretty stable since its initial launch five years ago, and has never been adjusted for inflation. So they don’t seem to be doing this to be unfriendly, but rather on an excep­tional basis to compen­sate for large currency swings that have happened in some countries since that time.

Adobe Creative Cloud Growing Fast, Now Millions of Paid Subscribers (Click to Enlarge)

For example, when Creative Cloud pricing was first set in 2012, the British Pound-to-Dollar exchange rate was around 1.60. Now it is near 1.20. So while Adobe hasn’t changed the pricing for customers in USD, because of the large swing in the Pound, the company is now receiving 25% less in USD (after currency conversion and VAT is taken out) from customers in the UK.

And in countries like Argentina, Chile, and Russia, the exchange rate movements have been greater, meaning Adobe would need to make a larger adjust­ment. When you convert the current prices in these places back to USD, the effective subscription rates have fallen to a much lower level than what is paid by customers elsewhere.

But what if an exchange rate goes in the opposite direction – what happens if the USD gets weaker? Then Adobe can (and does) make changes going the other way… In fact, the company has lowered local subscription pricing as well – they are dropping CC costs in Brazil this year, and also lowered prices in Switzerland and Liechtenstein a year ago.

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When Does Any Price Change Go into Effect?

There are two possibilities for when any change to Adobe’s subscription pricing would go into effect. The first is for Annual memberships. All Annual subscribers are guaranteed their current CC pricing for the full duration of their 12-month contracts. So any pricing increase or decrease would go into effect only on the date of your annual renewal. Per Adobe’s Subscription Terms, “You’ll be charged the annual rate stated at the time of purchase and your contract will renew automatically, on your annual renewal date, until you cancel. Renewal rates are subject to change, but we’ll always notify you beforehand.”

Month-to-month subscribers are different. You can cancel a Monthly subscription plan at any time with no cancellation fee – but because the rate is never locked in, it can be changed at any month’s renewal. Per Adobe’s Subscription Terms, “Because there’s no annual contract, your monthly rate is subject to change, but we’ll always notify you beforehand.”

What Can You Do?

Well, the simplest answer is that if you haven’t subscribed yet – or if you’re still only a Monthly subscriber – then you can easily lock in your rate at the current pricing for the next 12 months by becoming an Annual subscriber now:

On a per-month cost basis, the Annual rates are significantly less than the Monthly rates anyway.

If you’re already an Annual member, then any change in the core subscription rate wouldn’t happen until your once-per-year renewal date.

No one ever likes to see a price increase, it’s true… Hopefully this article helps explain a bit more why it happens. Fortunately, these are relatively rare events where Adobe (like many international providers) is trying to selectively adjust to market forces beyond its control, to lose less in the currency translations. Economists say there are always trade-offs to stronger vs. weaker curren­cies, and while having a weaker currency can make imports more expensive, one major upside is that it can also stimulate exports and create jobs in a country where the exchange rate has fallen.

See Also

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  1. luis

    thanks… you explained it better than adobe did 🙂

  2. Gina

    Which countries are affected by subscription price changes? Do you have a full list?

    • Hi Gina, thanks for your question. It appears that UK, Sweden, Argentina, Colombia, Chile, Egypt, Indonesia, Malaysia, Peru, Philippines, Russia, Thailand and Brazil have forthcoming membership price adjustments (either an increase or decrease). Existing customers will receive information about their subscription pricing directly from Adobe.

      Note that the US and Euro pricing remains the same (or lower) than it was when Creative Cloud originally rolled out in 2012. While the value of the Euro has fallen, it has not dropped as much as the Pound… and obviously for customers purchasing in USD, there is never a currency conversion required for the company.

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