CS7? Create Grace Period for Free Upgrade to Next Adobe Release
[UPDATE (May 6th) – Major news out: Adobe Unveils New “CC” Release (CS7)…]
Historically during times like these, the company has set a “grace period” or grandfather offer to provide free upgrades to the next versions for customers buying the older software around the time of new releases – and in fact, such an “Upgrade Assurance promotion” deal was announced for CS6 in March of last year.
However, no such announcement has been forthcoming this year, perhaps due to the advent of Creative Cloud – where all paid members already receive all product updates and upgrades at no additional charge as soon as they are available.
But no matter – you can actually create your own grace period now, whether one officially exists or not.
The key is in awareness of Adobe’s longstanding Software Return/Exchange Policy – whereby you can return your purchase to them within 30 days and they will grant you a full refund, no questions asked. This is possible even if you’ve already opened, installed, activated, and started using your product – and can be done quickly over live online chat with their customer service team.
(The best part is nothing ever has to be returned physically, because the product returns all happen electronically through deactivation of software license keys.)
So, if you buy something today (either CS6 or Creative Cloud, full or upgrade) – but new information or a newer version comes out within 30 days from now to change your decision – then you can easily return whatever you bought and get something else instead, no problem.
In a nutshell, this automatic protection means you can move forward with confidence and get started with your software today and not have to worry about what happens on May 6th, because you now have an “insurance policy” if you should change your mind or see something better then.
Naturally, the other options are to use the 30-day free trial downloads – or a go with month-to-month Cloud subscription to retain flexibility and see what happens, rather than make a fixed full purchase now that may soon become obsolete.
If you’ve been thinking about going with the Cloud, Adobe says:
The new version‘s release date has not been announced, but there is a great way to get yourself to the front of the line. If you join Creative Cloud now, you will immediately receive the entire stable of currently shipping CS6 applications AND you will automatically receive the new versions of all your favorite Adobe applications as soon as they are available.”
Either way you decide, you can read more on the details of Adobe’s Return Policy to assure yourself, then go for it!
Give your input before it ships – what would you like to see in CS7? Share your thoughts below or on Adobe’s official feature request “wishlist”…
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