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Home > Tips February 11th, 2016

How Many Systems Can You Use Adobe Products (CC, CS6) On?

This is one of the most common questions we get, and the answer may pleasantly surprise you…  The place to look to find the answer is the Software License Agreement, also called the terms of use or EULA. This agreement governs the use of your Adobe product, and is translated into 28 languages within each document. It also covers some basics about product activation.

See the Adobe End-User License Agreements (EULAs)

So, in general, how many systems can you install Adobe software on, including the Creative Cloud (CC) and CS6?  The answer for individuals (as opposed to businesses) in most cases is two.  The catch is that both computers must be used only by you and the two systems cannot be used at the same time. This policy was designed so that you could run Creative Cloud (or Creative Suite) at home on your desktop PC, as well as while traveling with your laptop or tablet PC. But the types of computers and their usage has blurred so much now that you can just pick any two you own and the product should install and properly activate on both…

For example, here is the key text from the EULA for Photoshop CS6:

2.1.3 Portable or Home Computer Use. Subject to the important restrictions set forth in Section 2.1.4 [having to do with volume licensees], the primary user of the Computer on which the Software is installed … may install a second copy of the Software for his or her exclusive use on either a port­able Computer or a Computer located at his or her home, provided that the Software on the port­able or home Computer is not used at the same time as the Software on the primary Computer.

And there’s similar language in the Terms of Use for CC Software:

1.1 Use of Software: Subscription-Based License. You may activate the Software on up to 2 devices (or virtual machines) at a time, if these activations are associated with the same Adobe ID for the same individual, unless stated at the Adobe Activation page. However, you may not use the Software on these devices simultaneously.

Related: Do you believe any of these? The 10 Most Common Myths About Creative Cloud

Important Details – and Key Differences with CC

So the primary user may install another copy on a secondary computer for their own use, but the two installations cannot be used simultaneously.  Generally, for Creative Suite and Adobe Acrobat standalone, the two machines should also be of the same operating system (Windows or Mac), because the software is licensed and delivered for use on one specific platform.

However, now Creative Cloud members and single-app CC subscribers (and that includes all customers of the $9.99 Photography Plan) can install and run their tools on up to two machines of either operating system, including both a Mac and a PC.  Other Adobe products like Photoshop Elements and Lightroom are also always sold multi-platform, making it easier to mix-and-match Windows and Mac OS for your two installations.

Another key benefit with Creative Cloud is that it does not use serial numbers like CS did – instead, you activate CC by logging in with your Adobe ID, thereby providing the ability to more flexibly manage your usage. So if you install the CC apps onto a third computer, it will ask you if you want to automati­cally deactivate the other two… Just hit “Continue” at the Maximum Activations Exceeded box, and it will handle activation of your new system and deactivation of the others for you. Afterwards, you can reactivate again on one additional machine. This can be useful if you’re moving around, or if one of your earlier systems crashed, or if the software is otherwise inaccessible.

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How About for Use of Prior Versions?

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There is one additional requirement for upgrade versions of Adobe software: If you upgrade but want to continue using your prior release, then per Adobe licensing terms the older product must be on the same computer(s) as your newer upgrade version.

And new since 2013: all Creative Cloud subscribers have full access to download and use previous major releases such as CS6 – instead of or in addition to the latest CC version – together on the same machines.

Install now: Get all new Adobe CC 2017 direct download links and free trials.

Licensing for Education Editions

Note that the above policies work exactly the same for Adobe’s Education versions – there is no distinction for those here…  However, one major difference in restrictions for all the Student and Teacher Editions is they can be run only on the customer’s privately-owned computer(s) and used by the eligible licensee.

Licensing for Virtual Machines and Servers

Importantly, Adobe defines a computer as “a virtual or physical device,” not just a CPU – so that includes running on virtualization platforms such as VMware Fusion, Parallels Desktop, Citrix XenApp, and Oracle VM VirtualBox. The same thing goes for a dual-boot system with a product installed on both partitions, including Apple Boot Camp.

So each virtual machine you install the software on would count as a single product activation per the rules described in this article. However, this does not mean the software can be installed on a server and accessed by multiple users that are more than the number of licensed seats that have been purchased (see Section 2.1.7 “Server Use” for more details).

Final Word

So there’s your answer for most current Adobe software, although we recommend confirming the terms for your particular product or suite because the license agreements are somewhat different for each package (including the Creative Cloud, Creative Suite, Acrobat, Lightroom, Elements, etc.) and version (CC, CS6, CS5.5, CS5, CS4, CS3).

If you’re part of an organization, group, business, or school, and/or need more than one user or computer running the software at the same time, then take a look at the flexibility and ease of maintenance available through Adobe’s Creative Cloud for Teams offering. There you can save time, money, and headaches for multiple users, while benefiting from direct expert support:

Learn more about Creative Cloud for Teams and how to easily manage multiple copies.


See Also

Download New Adobe CC 2017 Free Trials (Direct Links)

Do you have any questions about CC or CS6?  Just ask them below and we’ll get you answers!

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  1. Pat Taylor

    Hi,

    I spend 6 months in the UK and 6 months in South Africa (2 Summers).

    I purchased PhotoShop elements 14 in the UK and now wish to use it in SA. However when I use my Adobe ID name and password, I get my Adobe account but when I try to find PhotoShop 14 and open it I get a BUY window. If I am allowed 2 copies surely it should not matter what continent I use it in? Unfortunately I don’t have any Serial Nos. here in SA.

    Thanks, Pat

  2. Franky

    I work in a print production company and we have 4 computers running adobe creative suite. 3 are updated to CC one was cs6. It was running fine then I updated the cs6 version and now we cant use it until another computer is off. We were running all 4 computers with no problem before today. If I reinstall cs6 will it work properly again?

  3. Maggie

    Hi,

    We are a design Team of 7 members at our organisation. Currently we use Creative Cloud – All Apps [Annual Plan, Monthly Paid]. Is this against Compliance of Adobe?

    Is it mandatory to go for Creative Cloud – Team Licences? Please advise

  4. Terrie

    They aren’t asking if seven people can use one license. They have individual licenses and want to know if they are required to have a team license.

    • You’re probably right Terrie… Apologies if we misinterpreted the question. No, a Teams license isn’t required when several people need the software – multiple Individual CC licenses will also work, although with reduced features and capabilities. For more details, see the article we linked in the previous comment.

  5. Lisamarie Khoury

    Hi,
    I am receiving monthly emails from my bank stating that payments are being made for adobe systems software and each time its different, either 19 or 35 or sometimes even 75 euros. i remember having created a creative cloud account in 2016 and had chosen the student payment of 19.99 euros for all apps. but now, as i log into my account i doesn’t state that i have registered to any payment plan and i can’t find none of my payment details. What is happening?! i need to stop these illogical payments!

    • Hey Lisamarie, not sure what’s happened in your particular case, but we’ve never had any problems with Adobe billing over many years…

      We don’t have the power to look into it for you, so for that you’d have to contact Adobe directly about your account:

      http://www.ContactAdobe.com

      Via live online chat is usually fastest/easiest.

  6. Citra

    Hi,

    Is it possible for 1 user to have multiple licenses not used by that person themselves? My office has several computers and we are planning to change from CS to CC. Not all computers needs the all-apps subscription and due to high turnover, we are planning to assign 1 admin to manage the licenses so that when a staff resigns, it can be re-installed on different computer. All subscriptions will go directly to that admin.

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