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Comments on “The Greatest Hits: Our Most Popular Adobe Posts & Tips of All Time”, Page 2

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  1. Patrick

    Hi there,

    Is there any news regarding a new major release of Adobe Acrobat?

    I thought Adobe have an two year release cycle of Adobe Acrobat..

    Since 2012 there is no new version..

    Thanks in advance!

    Kind regards from Germany,


  2. Michael

    I am thinking of buying your “Design Standard” package. I would like to know If I can install them in 2 Apple Mac computers for your $1,299 price. The 15″ is stationary and the 13″ will be used for travel.

    Or am I required to purchase two sets of licenses.

  3. Marc

    I purchased my computer back in 2010-2011. It came with adobe photoshop elements 8. I also had other adobe programs like for pdfs.

    I now am getting a 150:30 error every time I try to start photoshop. I have tried the adobe photoshop licensing fix applications, and then restarted my computer and I am still having this issue.

    Please help, I love my photoshop.

  4. Nicholas

    I have Acrobat. My disk crashed and I have to reinstall. Serial number is xxxx-xxxx-xxxx-xxxx-xxxx-xxxx.

    I seem also to have Acrobat yyyy-yyyy-yyyy-yyyy-yyyy-yyyy.

    How do I do this??????

  5. Jennifer

    Okay I signed up for an adobe account and accidentally put in 2014 as date of birth and now it’s saying access denied.

    I am trying to install adobe elements 10 on my mac. I purchased this program for my HP and now have upgraded to mac, but it does not have a cd slot… Could I please get help on how to do this? Thanks.

    I do have the serial number etc for the program

  6. Therese


    I wanna try Photoshop CC on 30 days free please ๐Ÿ™‚

  7. Aaron

    Looking for an older InDesign that works on OS X.. what do you have that is close to $100?


    • Hi Aaron, thanks for your question. We strongly recommend against trying to find and buy some old version of Adobe tools (not purchased from Adobe) – it’s likely to be bogus so highly risky

      Your best bet for safe and legitimate software is either CS6 from 2012 – or the latest/greatest release, CC 2014. Adobe offers both of these direct.

      You can download and run a free trial of either release on your computer for up to 60 days by following the guide we included in the previous comment above.

  8. saif

    Thanks for publishing all designing books … I am extremely thankful to you … I have a request for you … Plz launch Corel Draw books in latest version …

  9. Fitam


    i tried to download photoshop program in my laptop but i can not, if you please can you help me?

    thanks in advance

  10. kaneez

    I forgot my adobe id and password, please tell me how to recover them


  11. Stephen

    Good evening:

    My client is interested in upgrading our Dreamweaver from CS 4.0 to a newer version, but more importantly, the version that is not using Creative Cloud, since they do not want the data to be stored elsewhere.

    Which Dreamweaver version would you recommend?

    Thanks so much for your time and Regards,

  12. Fred

    I am going to buy Adobe Creative Suite 6 Design & Web Premium Student and Teacher Edition shortly. I have included below my Macbook specs, and want to know if I can run Adobe CS6 Design & Web Premium adequately with the specifications below?

    MacBook Pro (15-inch Early 2008)
    OS X Yosemite version 10.10.2
    Processor – 2.4 GHz Intel Core 2 Duo
    Memory – 4 GB 667 MHz DDR2 SDRAM
    Graphics – NVIDIA GeForce 8600M GT 256 MB

    Model Name: MacBook Pro
    Model Identifier: MacBookPro4,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number of Processors: 1
    Total Number of Cores: 2
    L2 Cache: 3 MB
    Memory: 4 GB
    Bus Speed: 800 MHz
    Boot ROM Version: MBP41.00C1.B03
    Sudden Motion Sensor:
    State: Enabled

    Have a blessed day!


  13. DebD

    Just got Photoshop CS6 Extended. Trying to learn how to use it. Is there a free book that will show and tell me how to use the program? I guess you could say I need a book for dummies.

  14. Hugh

    I am a bit confused. I was given a one year student and teacher creative cloud subscription. When my year is up, do you know if there is a way I can just add a new license key to my subscription for another year? I can obtain the keys really inexpensively compared to paying $30 per month. I appreciate any help with this!

    • No Hugh, that’s not how it works. All you do is renew your annual license with Adobe and then they extend the subscription linked to your Adobe ID account. That activates the CC tools and services for another 12 months, and there isn’t any adding of a serial number or license key.

      If by your last sentence, you’re thinking of trying to “buy Adobe software cheap” somehow, then that’s a bad idea and we strongly advise against it!

  15. Huda

    could you please provide us with your price for Adobe acrobat reader and writer professional floating network licenses, and could I buy by using a visa card

  16. Jonathan

    I lost my adobe photoshop license key and i need to re-download it – how can i recover it?

    • Sorry Jonathan, that kind of thing is also our of our domain and control – your best bet is to reach out to Adobe using the link in our previous reply above… You can also check your online Adobe account there to see if your serial number was saved online there. Good luck!

  17. Syn

    How do I access photoshop without connecting to the internet? I edit my pictures while I’m at work, and we are not able to connect to the internet. I’m not able to open Adobe Creative Cloud without internet connection. Is there another way to open photoshop with no internet connection? Thank you.

  18. Lee

    I need to know exactly which software I need to buy in order to merge pdfs and jpegs. I don’t need it for much else. Thanks!

  19. omar


    I wanted to purchase CS6 in software form at the student discounted rate. What is the difference if I purchase the teacher’s edition? What is the retail price with proof of student id/enrollment?

  20. Heather

    I was wanting to see about getting a quote on getting photoshop on about 20-25 machines. I would like to teach a class on how to use photoshop. The only problem is is that we cannot use any cloud service or internet in general on the machines they will be going on due to the security factors of the prison. I want to get a baseline price before I submit a proposal to my superiors.

    Thank you for your help


  21. Amy

    Do the photoshop CC and photoshop elements work with Camera raw images? What is the difference between the programs?

  22. Michelle

    Good morning. I’ve tried twice to take advantage of the Adobe + ProDesign Tools Creative Cloud Photography Plan membership discount (Photoshop CC and Lightroom, $7.99/mo. for one year).

    It looks like my payment information is accepted, but it doesn’t show up in any of my financial records and I haven’t received a confirmation link or product download. Are you able to help me with this? Thank you.

    • Greetings Michelle – you completed the payment transaction at Adobe’s site, but haven’t yet received anything afterwards? No email or confirmation page, or further guidance or instructions?

      Normally it can take several hours for their system to finalize your order and process your payment, but if you still haven’t gotten anything by the end of the day, then please let us know.

  23. Michelle

    Unfortunately, no. Immediately after PayPal accepted my payment, I was redirected right back to the webpage detailing the offer. I’ll check my email throughout the day. If nothing arrives shortly before the end of typical business hours, I’ll let you know. Thanks for the reply. I appreciate it.

    • Sure Michelle, thanks for the update. Since you paid with PayPal, you should already see the receipt for the transaction on the PayPal website. PayPal payments do take a little longer to process, so it should only be a matter of time before you receive the final confirmation from Adobe.

      In the meantime, feel free to download the free CC trials and free Adobe books, and get started right away. You’ll be able to activate the trial software without reinstalling it once your payment is approved.

  24. Michelle

    Good morning. I checked my financials online and it looks likes the payment attempts didn’t go through. I’d like to take advantage of the offer. Is there I another way I could do this? Two tries are enough to convince me there’s a glitch in the current process. Thanks again for your time and attention.

    • Hmm, that’s odd. We would suggest one or more of these four options:

      1. Check your bulk/junk mail or spam folder to make sure nothing important from Adobe or PayPal wound up in there.

      2. Make sure your PayPal address is confirmed. This is important for sellers to be able to validate the payments you make.

      3. Follow the same steps as before to get the bundle discount, but this time try another form of payment (such as a credit or debit card).

      4. Contact Adobe directly (via live online chat is usually fastest/easiest) to see if they have any record or receipt of your order or payment attempts.

      Hope that helps!

  25. Dan

    Hello ProDesignTools team,

    I’ve been having issues when trying to download the adobe CS5 trials. I get the “access denied” page when clicking on the files.

    I’m not doing anything different. I’ve followed the steps in the past when downloading these files, I had no issues then.

    Have there been any changes to Adobe’s site that could be causing issues? I realize that issues like this usually come from user error but I’m sure that I’ve followed the directions correctly and I’m logged onto Adobe’s site now.

    Thank you,

    • Yes Dan – in fact, you’re right that Adobe did make some changes to their website last week, so we had to tweak all the direct download link instructions so that they would still work…

      Try following the directions again from the top very carefully, and the direct links should download. If still no luck, try using a different browser or computer – while still sticking to those same instructions.

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