Free! Download 10 Professional, Royalty-Free Adobe Stock Photos of Your Choice (Here Is Image #78516180)
Home > Tools November 10th, 2011

Comments on “Adobe Says No CS6 Upgrade Discounts from Older CS2, CS3, or CS4”, Page 3

13
 Shares
98 comments

You are currently browsing this article’s comments (below). If you would like to read the full story, then you can see the complete entry here: “Adobe Says No CS6 Upgrade Discounts from Older CS2, CS3, or CS4”.

Categories: Tools Tags: , , , , , , ,

Share This

GET FREE ADOBE BOOKS

Sign up for our popular newsletter and we’ll send you 30 great ebooks to learn all major Adobe tools at no cost!

Thank you for subscribing! We hope you enjoy the newsletter and your free Adobe books... Click here to see the books now, and start downloading and reading!

Sorry, something went wrong. Please try again.

Free! Download 10 Professional, Royalty-Free Adobe Stock Images of Your Choice
  1. Coercive is definitely the word.

  2. Tony

    Not EVERYONE is making a profit off the use of CSX products. Artists notoriously have little cash. This seems like a great way to stifle creativity. Oo, I know, rename it to dull boring suite X. DBS6… I like it!

  3. Cedric

    Every year Adobe will come out with a version of CS and every year there will be a bunch of people eating it up like they were so handicapped with the version they had in the first place. Adobe is excellent at making things look great in their presentations and some things are an improvement but you have to be smart and think is it really worth it for this tiny change here and there. Personally until I use a demo that blows my mind, I won’t be upgrading ever again now.

  4. Swanny

    Sounds like a dangerous idea to me.

    Reminds me of when Quark thought they could treat their customers like crap.

  5. Breaking (good) news! Big reversal on Adobe CS6 upgrade policy that should make older customers happy …

    Adobe Listens, Postpones CS6 Upgrade Policy Changes — CS3 & CS4 Back on Track

  6. Donna Betty

    Definitely! I am disabled and can’t do much with my hands on art anymore so I am trying to upgrade my digital art skill, hoping to update myself and try and make some money hopefully. After saving forever I purchased CS5 in the past month, all I could afford, got a good price, now will this enable me to upgrade to 6?? I’m confused with the timing or would I have to buy CS5.5 also then upgrade? Help. Donna

    Thanks

  7. Donna Betty

    If they switch to subscription-only as I read somewhere for $600 a year I’m done in.

    • Hello again Donna. thanks for your questions. A couple things. First off, Adobe is not going to make the cloud subscriptions mandatory, not at all… Here’s the latest update on this story.

      Second, regarding your recent purchase of CS5. In late March, Adobe announced free upgrades to CS6 for anyone who buys the current version now. “Current version” means Photoshop CS5, Illustrator CS5, or any CS5.5 suite or other individual product.

      So, whether you can take advantage of that offer depends on when exactly you made your purchase and what you bought. For more information, see this comment and response on a related post about the grace period.

      Hope this helps!

  8. Jon Lewis

    Hi all, I am now victim to the upgrade policy as I upgraded before December deadline from CS3 to CS5 they now want another £190 to upgrade me to CS6. I challenged them on this and Adobe offered me a FREE copy of Lightroom ?? As all the studio & archive is on Aperture, it’s of no use to me so the saga goes on. Will try and keep you posted as the case has been, as they say, escalated.

    Jon

  9. Stephen

    I bought CS5.5 Master Collection (paid a pretty penny), and now find out that being just before the March 26th date – I am SCREWED out of the free upgrade to CS6

    THANKS FOR NOTHING, ADOBE!

    That’s good money down the toilet! Your sales staff promised the upgrade…however they forgot to tell people to hold off another few days! Nice one!

    • Hi Stephen, sorry to hear you’re unhappy with the software you purchased. The company does provide a 30-day Return Policy, but it sounds like you are now beyond that window for refunds.

      One thing we’ve learned after being an Adobe Partner for 5+ years is that it’s never possible to manage dates on special offers so that everyone is perfectly happy… No matter what period the company chooses, by definition there will always be someone just before or just after. So pleasing everyone all the time is unfortunately not possible – but if you’d like to share your feedback or experience with Adobe directly, here’s their Customer Contact page.

      Anyway, you did receive the software you ordered and paid for, so hope it does good things for you! Going forward feel free to stay tuned here (see the “Subscribe” box at the upper right), as we always try to give early word and estimates on upcoming major releases, and have been posting on CS6 timeframes since last summer.

  10. Steff

    It is brilliant that Adobe reversed their changes concerning the upgrade policy, but… the majority of users probably quickly bought a discounted CS5.5 in late 2011 when Adobe announced that CS6 will require CS5 once it would be released.

    Now, once the policy is reversed, the upgrade from CS5.5 to CS6 (in addition) is substantially more $ than the direct upgrade from e.g. CS3 to CS6…

    This is not even about a Post-Announce/Grace-Period, but about regular updates.

    I myself will not buy any more Adobe products as long as I feel I can not trust a word Adobe says/as long as this issue is not resolved sufficiently…

  11. Silvia

    I got a Lightroom 3 as a compensation, one week before LR4 came out. So I had to pay the upgrade price plus these days I realized I pay 500 Euros upgrading to CS6 that I could have saved if I would not have bought the upgrade to CS5 because I thought I have to. I still work with CS4 90% of the time.

  12. Steff

    Thank you both for the reply. Tried to open a case with Adobe as well as to ‘escalate’ the problem since the first attempts resulted in a stereotypical ‘not our problem’ textbook-beaviour unfortunately, far from realizing/admitting any situation that may have been caused.

    Sure, LR would be a nice gesture (at least), but then again it would only be have of what the (early and avoidable) update eats up in the first place… anyway – it would be a sign of customer support after all…

  13. Steff

    I got in touch via live chat which turned out to be a pretty disappointing experience… I asked to escalate the issue to a higher level – which is what has been done (at least I was told). No response so far. Got in touch @Adobe_Care now as well. Will see what happens…

  14. Steff

    It seems after escalating the issue to a proper level, Adobe starting taking care and handling it the responsible way! Will confirm the solution as soon as I know more.

  15. Steff

    Though it was a pain and a customer’s nightmare (one cannot deny) to finally get to a certain point of recognition, my faith is now completely restored! AdobeCare did take care!

  16. Dick

    I am currently running Photoshop CS5 Extended on a Win 7 system. I have decided to change to an iMac, rather than buy a full CS6 does the upgrade policy enable me to upgrade from Windows CS5 to Mac CS6?

  17. ALS

    Really like this software … over 3 months with this version without any problems …

    Adobe Photoshop CS5 is the TOP.

  18. Reynaldo

    How can I upgrade to CS6 from version CS2, I’m way behind on upgrades… Do I have to buy the whole complete package of CS6?

  19. Keith Millar

    If this is how Adobe treats their customers then if people hold out on upgrading from ineligible versions of Creative Suite for a number of years (if they have a version that is adequate to their needs), then it will really hit the Adobe bank balance. See how they like that sort of treatment themselves.

  20. Silvia

    The problem with the cloud as I see it is the fact, that I do not want to get new versions automatically. I did install a new version of Photoshop in the past for trying it out, and found it was slower than my old version, more unstable and had some bugs. I had to remove it and work with my old version. I do not want to get into trouble doing my work by being forced to use “banana software” (ripe after it has been shipped due to customer complaints).

  21. Anonymous

    ProDesignTools :

    First off, Adobe is not going to make the cloud subscriptions mandatory, not at all… Here’s the latest update on this story.

    Looks like they changed their minds…

Comment pages
1 2 3 24037

Receive over 30 Adobe Books plus Our Newsletter, Free!

DOWNLOAD FREE ADOBE BOOKS

Sign up for our popular newsletter and we’ll send you 30 great ebooks to learn all major Adobe tools free!

Thanks for subscribing! We hope you enjoy the newsletter and your free Adobe books... Click here to see the books now, and start downloading and reading!

Sorry, something went wrong. Please try again.

And don't miss: The New CC 2019 Direct Download Links

WANT FREE ADOBE BOOKS?

Download Dozens of Free Adobe Books Sign up for our popular newsletter and we’ll send you 30 great ebooks to learn all major Adobe tools at no cost!

Thank you for subscribing! We hope you enjoy the newsletter and your free Adobe books... Click here to see the books now, and start downloading and reading!

Sorry, something went wrong. Please try again.

WANT FREE ADOBE BOOKS?

Download Dozens of Free Adobe Books Sign up for our popular newsletter and we’ll send you 30 great ebooks to learn all major Adobe tools at no cost!

Thank you for subscribing! We hope you enjoy the newsletter and your free Adobe books... Click here to see the books now, and start downloading and reading!

Sorry, something went wrong. Please try again.

Thanks for sharing!

Subscribe to ProDesignTools for Adobe updates:

DOWNLOAD FREE ADOBE BOOKS

Sign up for our popular newsletter and we’ll send you 30 great ebooks to learn all major Adobe tools free!

Thanks for subscribing! We hope you enjoy the newsletter and your free Adobe books... Click here to see the books now, and start downloading and reading!

Sorry, something went wrong. Please try again.

Send this to a friend


Adobe Says No CS6 Upgrade Discounts from Older CS2, CS3, or CS4
https://prodesigntools.com/last-chance-to-upgrade-adobe-cs2-cs3-cs4-to-cs5.html