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The 10 Most Frequent Myths About Adobe's Creative Cloud (CC)

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The 10 Most Common Myths About Adobe’s Creative Cloud (CC)


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435 thoughts on “The 10 Most Frequent Myths About Adobe's Creative Cloud (CC)”

  1. @ProDesignTools

    Every statement of yours is an empty slogan. That would work on a bunch of old people, who just don’t know better.
    Fact of a matter is, that people go to Adobe for Photoshop, and maybe Acrobat reader, most of us just tolerate Creative Cloud, and its usefulness is grossly overstated!
    As for the typewriter metaphor, Tolstoy wrote with an ink pen, Hemingway and Steinbeck with a pen and a typewriter. And they wrote some of the greatest books in history. Do you really think that any amount of word processing software will turn that lady who wrote ’50 Shades’ into Dostoevsky?

  2. Have been using Elements for years and took a stab at Lightroom, but couldn’t figure how to keep my existing albums in present form and use in Lightroom… Can this be done ???

  3. The math works out to show CC subscriptions to be more cost effective than purchasing a license to the Master Suite. That looks good. After purchasing the license to the suite you were not obligated to upgrade, you could use it as long as you wanted.

    What happens in the case of cancelling a subscription? Do you still have the ability to open and edit files you created while subscribed or is your access to the files revoked? I’ve heard others compare this to subscription TV service and I don’t see any correlation between the two (one is a consumption arrangement while the other is a creation arrangement).

    Please explain clearly so I’ll know (and others, I’m sure) if this is truly a viable option for creative software.

    Thank you.

    • Well, Creative Cloud has several times as many customers than its predecessor (CS6) ever did. So it’s definitely proven viable. And that would have never happened if there weren’t quality (i.e., excellent tools) or fairness (e.g., budget-friendly pricing). In fact, the goal of affordable cost of entry has put Adobe’s creative tools in reach for many more people.

      Regarding consumption vs. creation, renowned illustrator Kyle T. Webster of KyleBrush said recently:

      “Many people I don’t think are aware that you can subscribe to Photoshop and Lightroom for $10 a month. That to me is an incredible opportunity because you know you pay more than that for Netflix and Netflix doesn’t make you any money – but Photoshop, if you’re a designer or illustrator, that software is making you many, many times more in your revenue stream.”

      More to follow…

    • As for how to open your files at some point in the future if you no longer have a CC subscription? Well, the free level of Cloud membership (which you retain permanently at no cost) will allow you to open, display, and manipulate files in some of the most common Adobe formats (types including .PSD, .AI, .INDD, etc).

      Similarly, you can use the preview and display capabilities of Adobe Bridge CC, which is free for everyone, for life.

      There also exist third-party utilities like XnView (free), which will read and write Photoshop .PSD files, and also opens Adobe Illustrator .AI files. ID Util (also free) will read and display any InDesign or InCopy file. Like Photoshop’s published .PSD format, Adobe PDF is another publicly-documented specification, and various programs can read and write those files.

      Adobe will also be resetting a new round of free CC trials at least once every year that will work fully and open your files for 7 days. So if your paid membership has expired, then short-term opening or editing your files down the road could be as simple as just grabbing the latest free trial and firing it up.

      And then there’s always a Creative Cloud month-to-month membership available if you want to do more intensive work, for as long or as short as that is. You would pay only for the months you needed to.

      Bottom line, there should never a case where you are denied access to open your work or files – it’s just that it may not necessarily be 100% free guaranteed, depending on what you want to do with them. But obviously the maintenance of all professional software in working order has costs and tradeoffs, even for standalone perpetual tools.

  4. I want to purchase a CC subscription for a year at the discounted Black Friday price. The computer I intend to run CC on will not be available for approximately 30 days. Does the date I purchase start the clock running or can I delay the download and installation until my new computer is available? May I download CC as soon as the link is sent and delay activation until the new computer is available? My current computer does not meet the minimum requirements to run CC.

    Thank you,
    George Blass

    • Hey George, great question. According to Adobe’s official Subscription and Cancellation Terms “Your subscription begins as soon as your initial payment is processed.”

      In other words, the date you make your purchase does indeed start your paid subscription term, and it is not possible to defer or delay it by downloading or activating your software later.

      Though, as you may know, Adobe’s holiday offers are for upwards of 40% off, which would be equivalent to almost five months free out of your first year.

  5. CC sounds just great if you are using it every day for several hours a day, like for work. But for, say, a student, or for someone like me who is a retired designer and would use one or two apps for maybe couple hours here, couple hours there a couple times a month – it looks pretty expensive and impractical.

    • Hmm, is $9.99/month for the CC Photography Plan too much to pay for the current releases of both Photoshop and Lightroom, plus Lightroom Classic? (including all related mobile apps and workflows, as well as ongoing upgrades)

      It’s been a while now so some may have forgotten, but these best-of-breed professional tools used to cost over $1,000 upfront just to get in the door, not including upgrades… That equates almost 10 years of use of Creative Cloud compared to the old model! It’s like someone still using Photoshop CS4 from 2008 for a decade, rather than getting to use the latest Photoshop CC version all that time.

      While it’s true you can’t please all of the people all of the time, nevertheless Creative Cloud has been a real success for Adobe with very strong customer adoption, higher than they or most people ever expected – so the chances of them changing or going back to the old model are basically none.

  6. @ProDesignTools
    Well, $10 bucks is nice, does that include inDesign, Illustrator, and Acrobat Pro too? Those are the programs I’d be using and maybe others. But if I recall getting the set is about $50+ a month, so about $600 a year. If I’m a business, that’s fine. But I’m not a business. Until my hard drive crashed last month, I was using CS4 for about 10 years (because these quality products last a long time) and for what I do, CS4 worked just fine. But $600 x 10 years gets pricey, especially if I don’t use it all the time. Don’t get me wrong, I love Adobe products and will accept no substitutes. That’s why I’m bummed I’ve been priced out of the Adobe market. (big sigh)

    • The current cost per month for the CC Photography plan should be around $10, with ongoing upgrades included. Compared to the old days (before subscriptions), Photoshop CS used to cost $699-$999 upfront for a static copy. Most folks consider the new deal to be a bargain.

      That includes Photoshop and Lightroom – but correct, not other major CC desktop tools like InDesign, Illustrator, and Acrobat Pro. The full Creative Cloud suite – every application available, basically the latest complete Master Collection with upgrades included – is US$50/month. You also get Premiere Pro, After Effects, Audition, Animate, and many more. This bundle previously cost $2,600 in advance, without upgrades.

      So from a cost-of-entry standpoint, the monthly payments are much more budget-friendly in the new model than in the old model – where the software used to cost many hundreds or often thousands of dollars upfront, and did not evolve (like CS4 from 2008).

      Software that is static and doesn’t evolve will eventually grow obsolete and not run on modern operating systems (e.g., macOS Catalina)… Older, discontinued end-of-life (EOL) releases are unsupported and receive no further support or updates for bug fixes, security vulnerabilities, etc. Keeping technology up-to-date has costs, no matter what the model.

      With Creative Cloud, all ongoing upgrades with new features, performance improvements, and compatibility updates are always included – so becoming obsolete will never happen.

  7. @ProDesignTools You did not answer the question. You responded with more sales pitches. I use your product, you successfully disabled Fireworks to prevent its use, so I trust you will do same here as well. YOU increased your pricing twice and now it is choice-less and the service is subpar. Training consists of intro free and ability to add-on with credit card. That you unabashedly can tell this falsehood is mind-boggling. That is on the same level as charging mega-bucks to attend your sales pitches. I do not buy into that either. Your product is great but not good enough for me to ever pay you to pitch your products to me. I’ve experienced you from your initial offerings on floppy discs. Save the untruths admit you’ve found new inventive ways to suck more $$$ and this crap is to allay our angst ~

    • Not sure what you’re referring to, LaDene. Fireworks was never “disabled” and still runs fine on our Windows 10 systems with a Creative Cloud subscription… Adobe did discontinue CS6 (from 2012) some years ago, and officially limited its download due to third-party licensing restrictions out of the company’s control – however, even today, you can still download Fireworks.

      It looks like you’re writing from somewhere in the USA. Adobe has not “increased its pricing twice” here – in fact, the original price of $600/year for Creative Cloud in 2012 is the exactly the same price as it is today…

      If you pay monthly instead of annually, then they did raise the price once from $49.99/month to $52.99 a couple of years ago – but even that (+6%) is significantly lower than the rise in inflation (+11%) since 2012 – and as noted, that increase can be avoided entirely.

      It’s not clear what you’re talking about with the rest, but wish you the best.

  8. I can vouch that the monthly fee can be entirely avoided entirely. I used to be active here back when I was complaining about Adobe’s move to a subscription and how I would never do it. It had nothing to do with the price (I always said, even if it was $1 a month I wouldn’t do it because it’s the revocability of the license that I have a problem with–basically a need to contract for the rest of my life the “privilege” of working with my own created content). Anyway, back then, I used to buy Photoshop and Lightroom upgrades every cycle faithfully but vowed to leave the fold when the mandatory subscription model was introduced. But weirdly, so far I’ve never had to do that because CS6 and LR6 still continue to work just fine, even after a couple machine and OS upgrades. Yes, as a hobbyist who used to upgrade just because he really liked Adobe products and for the fun of discovering and playing with the new features, it turns out that Adobe’s move to forced subscriptions forced me to realize that the products always did more than I really needed, and that realization has saved me probably thousands of dollars over the last how-ever-many-years, since I simply never upgrade anymore. Yes, eventually I’ll probably need to move to something new (and it won’t be Adobe), but for now their legacy permanent licence products still work just fine and don’t cost me one monthly penny.

    • That’s great David, if you’re trying to make a point. But for the latest and most powerful releases of the desktop Photoshop + Lightroom Classic (+ Lightroom CC + Adobe Fonts + Adobe Portfolio + Spark Premium + all the Photoshop and Lightroom mobile apps), you’re only talking $10/month for the Photography bundle. Most folks consider it a great deal – especially when just PS + LR alone used to cost over $1,000 upfront without upgrades – but each to their own.

  9. Well, I’m pretty much on Adobe’s side here. I only use Lightroom Classic and Photoshop, so I’m not in any way representative of all Adobe users. The price to pay for using LR+PS is pretty fair I think, especially as everyone feared that prices would spiral up once the switch from pay-for-update to pay-as-you go had been accepted. The competition may or may not provide more for less, but I’m happy with what I’ve got. Sooner or later I’ll be too past it for it to be worth my while to keep on paying my yearly fee. That used to be a source of some disquiet. It isn’t now – or least I think so!

  10. Of course that’s fine. And like I’ve always said, the price is very fair and I was never one who predicted the price would spiral up. It was merely the new requirement to contract for the rest of my life in order to have continuous ability to work with my own created content. I’m sure that works great for companies who are used to monthly contract fees, but as a hobbyist and occasional semi-pro, that arrangement simply doesn’t work for me. So they’ve lost me as a customer. That’s all.

  11. Bridge is free. I have downloaded it. A creative cloud account is required to install it. Why does one have to have a creative cloud account (email) to install something that is supposedly free.

    This tells me – it is supposedly free; it is not. I do not require a cc account. Bridge used to be included in Photoshop, then it was discontinued and is now promoted as digital asset management software/non-destructive changes.


    • Hello Helen,

      Not true – Bridge was never discontinued… Up until CS6, it was bundled with Photoshop ($699-$999) as a paid product. Then in 2013, Adobe separated it from Photoshop and made it free so that Creative Cloud users could continue to access and view their files even after a subscription had ended.

      Bridge CC is free. Prior to GDPR two years ago, it did not require anything at all to download and run. Since GDPR (25 May 2018), Bridge now requires an Adobe ID – just your email address – so that Adobe can register your consent to the licensing terms and privacy policy. That’s all.

      It’s True: Adobe Bridge Is 100% Free for You to Download and Use

      Creating an Adobe ID (your email address) is free and also gets you the free level of Creative Cloud membership:

      What’s Included with Your Free Creative Cloud Membership

      Hope that clarifies things.

  12. Thanks but no thanks. I will find an alternative that is truly standalone without impinging on collection of data for the sake of collection of data.
    I ask why:
    1. there is not just a box to tick to agree to terms and conditions as previously.
    2. do they require an email address – if they do not intend to abuse it. One collects email address to bombard you with spam emails and/or at a later date, just discontinue it being free.
    3. this information not stated at the time of installing the software – instead just asking for the email.
    I have just experienced the most horrendous breach of privacy – because an email address was collected, then transferred to their database and then used because they could without permission.

    • Sorry you experienced that with another company. With Adobe, you agree to their T&C and privacy policy when you sign up for your Adobe ID, i.e., when you enter your email address. One time, that’s it. Then you can download their apps like Bridge and whatever else, run free trials, use their included services, etc.

      Bridge used to be a paid product, now it is free – since 2013 for the reasons stated above… It is definitely not likely to “discontinue being free.” But, feel free to do whatever you like; each to their own.

      PS – If you wish to opt out your account from Adobe communications, you can do that here (and there are more customizable privacy settings here).

  13. Hmmm… I’m still getting spam as a result of Adobe’s poor security as far as user data is concerned. In October 2013, Adobe got hacked. The encryption of user data was poorly done and even worse, password hints were unencrypted. So my data and the data of 153 million other users was compromised.

    • Definitely that Adobe breach seven years ago was not a good thing… although note that it had nothing to do in particular with the Creative Cloud.

      Nevertheless, it was obviously an important learning experience for Adobe, and something like that would not be expected to recur.

      In any event, with the hundreds of other data breaches since then by companies and organizations of all shapes and sizes (Yahoo 3.5 billion user accounts, Marriott 500 million, Equifax 148 million, Target 110 million, Zynga 218 million, LinkedIn 165 million, eBay 145 million, Quora 100 million, MySpace 360 million, Canva 137 million, Microsoft 250 million, Capital One 106 million, Dropbox 69 million, Under Armour 150 million, MyFitnessPal 150 million, Facebook 540 million + 267 million, and many more), you arguably have no way to prove that any spam you receive is attributable to any single one of them.

      For example, you left your email address right here with your comment on our site… We are super-careful, have never had a breach and never expect to – but nevertheless it is always a possibility for any entity whenever you share your email address. That almost goes without saying. All storing of personal credentials online or anywhere (at any merchant) carries some risk – but unless you somehow withdraw from modern society, you cannot avoid it all.

  14. Guys, let’s be real. Not too worried about giving my email to Adobe. There’s lots bigger things to be concerned about in this world or online. The number of companies that have my simple contact info at this point is probably way too huge to count.

  15. @ProDesignTools
    You refer to the other mega-breaches “since then.” Chronologically, my spam problems with my email address began in 2013. My email address was irrevocably compromised by that breach. Not surprisingly as the original hackers obviously wanted to capitalise on their success and sold on the data that had been obtained.

    As you say, it had nothing to do with Creative Cloud per se, so I’ll leave it at that. My original comment was prompted by an earlier comment by “Helen” with whom I sympathise.

    • Not to excuse what happened back then with Adobe, but there were dozens of other major breaches which occurred in 2013. The ones listed above took place from 2012 onwards, and there have been hundreds more over the years. But whatever, there seems little point to continuing this conversation. Regrettably, a breach happening somewhere is pretty much just a fact of life these days.

      As always, our best advice is to let anti-spam screening tools do their job. We also like for completely free credit scores and monitoring, any time and all the time. These things are a smart idea no matter what happens.

  16. You can probably strike Myth #2 from the list.

    After 2020 February, I cannot use any CC 2020 or CC 2019 app except Acrobat when there is no internet access. There is no mention of license. The only thing an app does is say it cannot contact servers, and then it exits.

    Given the flaky ISP service, that means I have to stop work. I have no control over the connection.

    The problem is a fairly common one: Internet is not reliable but corporations pretend it is for everyone. (After all, they’re the only ones who are assured high-reliability service.)

    If if Adobe ever moves to a policy where it can only be used on cloud servers, then that means no more Adobe anything for me.

    • The major tools like Photoshop, Illustrator, InDesign, Premiere Pro, Acrobat, etc. will remain as desktop applications running on both Windows and macOS. That is not changing.

      There are connected online services the desktop applications can use, but these services are not required.

      Some of these apps also have mobile versions (Android or iPhone/iPad – e.g., Photoshop on iPad) which will provide similar functionality on smartphones and tablets, but that does not mean the desktop versions are going away.

      If you are having any difficulties running your Creative Cloud apps without Internet connectivity, then simply reactivate them manually by following the instructions here the next time you are online:

      How to Activate, Deactivate, or Reactivate Your Creative Cloud Apps

      …and then you should be good to go for another long period offline as described above.

  17. I am so bummed about this CC and expense of Indesign. I hope some other company that does a better job steps in to help me and others who can’t afford to keep up with Adobe climbing pricing in their products and making them an annual plan.

    • Hello Barbara, in terms of expensive pricing, don’t forget that InDesign used to have a very large upfront cost just to get in the door… InDesign CS6 sold for $699 by itself, and upgrades always cost extra with the old model (but are included with the Creative Cloud).

      If you want less than the entire collection of creative tools – for example, just InDesign alone instead of All Apps – then there’s the CC Single-App option.

      What people sometimes forget is that software and technology don’t stand still. So while you think you might “own something” with the old CS licensing model, nothing is “forever” in technology without active, ongoing support… Hardware and software evolve quickly, then old programs aren’t supported and eventually become unreliable or stop working properly on newer computers or operating systems (especially macOS; Apple is notorious for breaking backwards compatibility) – so for most people, static software has a practical usable lifetime.

      By contrast, with Creative Cloud all ongoing upgrades, compatibility updates and product additions are always included – so your software will always stay up to date. The monthly payments are also more affordable in the new model than in the old model – where the tools used to cost many hundreds or often thousands of dollars upfront, and never evolved.

      For a more detailed analysis of these points, see:

      Adobe Creative Cloud (CC) vs. Creative Suite (CS6) – The Pros & Cons

      Thanks for your comment.

  18. Reading this now, and it’s interesting to note that Myth #6 came true – they did raise their prices significantly, and now it’s completely unaffordable for individuals. Clearly they are targeting large corporations for their revenue and are no longer supporting small businesses and individuals.

    • Well, the price for the Creative Cloud “All Apps” subscription when it was first launched in 2012 was $49.99/month or US$599.88/year…

      The current price in 2020 for the same plan (but now with more & better apps and services than before) is still: US$599.88/year.

      In other words, most customers can still pay the same as they did eight years ago. So #6 still looks like a myth.

      (Meanwhile, inflation over that period has been +12%, per the Consumer Price Index.)

      In other countries, Creative Cloud subscription prices may have gone up or down depending on how individual currencies have translated to the U.S. dollar over time, which is what Adobe’s accounting is based on.

  19. If I upgrade to CC, and after a year or two or three, decide I have no further need to subscribe to it, but wish to continue to use the version downloaded to that date, will that version continue to reside on my computer and allow me to use it? (like I can continue to use my CS6 even today and forever, understanding that I should no longer expect any support)

    Will I be able to use that version of CC forever, without access to any further support OR will the applications be disabled?

    • Hi Gulati,

      Creative Cloud is a different purchasing model than Creative Suite 6 was back in 2012. If you cancel your CC membership, you will not lose any of your files. And some of the CC apps will run forever with a free (for life) membership, but most of the programs work only with a valid active subscription.

      Another key difference is that Creative Suite was static software, where product upgrades cost extra each time – whereas with Creative Cloud, ongoing upgrades are included so that the latest-and-greatest versions and new features are always available to subscribers.

      If you have any further or follow-up questions, just post back.

  20. ProDesignTools:

    Well, Creative Cloud has several times as many customers than its predecessor (CS6) ever did. So it’s definitely proven viable. And that would have never happened if there weren’t quality (i.e., excellent tools) or fairness (e.g., budget-friendly pricing).

    Nice try connecting two independent variables of Quantity and Quality. Read between the lines and you will find their definition of customers is just the number of installed Creative Cloud apps, which by the way gets installed with most of their other programs and does not represent paying subscribers. So is it correct to compare CS6 installs with Creative Cloud (non-subscription) installs, I think not.

  21. Hardly surprising given the number of CS6 users is static following Adobe’s switch to the rental for life model.

    What would be interesting is to see what would have happened if Adobe had offered a licensed version in parallel with the creative cloud version, but that, of course, will never happen. For my part, I would certainly have purchased a CS7 and successors.

    • We disagree on your first point. It’s certainly surprising to Ryszard, who posted above and clearly wasn’t aware! Many folks still don’t realize the adoption numbers and relative market penetrations.

      On your second point – regarding the old model vs. the new model – you might want to read this:

      Why Creative Cloud Gets Free Upgrades but Adobe CS6 Doesn’t

      The new model of frequent upgrades and feature updates does not work with perpetual licenses… Switching to a subscription-only model was the gain the ability to deliver significant new features on a more frequent and timely basis, to help respond to the increasingly-faster pace of technology these days (versus waiting 18-24 months between releases, which is what used to happen with the old model).

      So in the fast-changing modern world where nobody waits 18 months any more between app versions, this was the only way forward.

  22. I’ve never heard any of these “frequent myths” and I’d go so far that I doubt most of them even exist. They’re so dumb, it’s clear they weren’t invented by somebody really believing that but it looks like you invented every one of them as near to the Adobe FAQ as possible to then copy/paste the answers to shine a good light on your product (“see, all myths are wrong, NOW BUY MY PRODUCT”).

    I could tell you 6 frequent myths right now that are more frequent and real than anything in this article and would need to be resolved. But no, you didn’t even mind using Google to find some even half-true myths, these are just myths that are so desperately imagined that no remotely human-being would even consider these true. It goes that far that I even question the existence of these myths outside of this site.

    Please, for the sake of your readers and my free time, try better next time.

    Like for real, my expectations for this article were low and I’m still disappointed.

    • That’s great you’ve never heard any of the myths above, Han.

      However, we’ve been running this blog for a decade now, with tens of thousands of comments here over the years – and we can assure you what we have received these questions (or similar) many, many times.

      In other words, just because you haven’t heard something, doesn’t mean that it doesn’t exist. Unless you’re omniscient, of course – or happen to speak for all of mankind.

      But, we’d be curious regarding what you could tell us about your “6 frequent myths right now that are more frequent and real than anything in this article and would need to be resolved”?

      Feel free to reply, if you’re serious.

  23. I have read through most of the comments above but I don’t have an answer to MY problem. I moved here to England from Australia in October this year, 2020, and want to change my subscription from the full CC because I have never used it and it costs me $A77.00 a month!

    I have been told that I can get Photoshop and Lightroom for £10.00 p/m here in England. I am still learning this and need to get my head around it all FAST because I want to use it for my art to load onto POD sites, plus I want Illustrator as well, because I love it.

    When I went onto my profile page and looked at the plans, it really doesn’t give me the option to buy Illustrator as an add-on… obviously because it is very popular so Adobe don’t give that option which is a bit mean. I would really just love Photoshop and Illustrator.

    Also I have subscribed to Steve Patterson’s PhotoshopEssentials for a year and it seems to be a good way to learn about Ps, does anyone have any other way to learn Ps and Ai well without it costing me a fortune?


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