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“Adobe CS5.5 is Out!”
CS5.5 is Here - Adobe Launches Creative Suite 5.5
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Do you know how long the grace period is in effect? I was just about to purchase CS5 last week but thought I would leave it until this week, go to buy it and see all this new stuff about 5.5.
The thing is that I need the product asap so still need to purchase cs5, just wondering how long the grace period is to see if I am eligible?
Hi Taryn, that’s a great question, thanks. Yes, definitely the grace period starts today for any purchases of CS5 – just look for “Can’t wait? Order the previous version today” on Adobe’s page…
They tell us the grace period for a free upgrade to CS5.5 will last at least until the new product actually ships:
“Customers who purchase any CS5 product after Worldwide CS5.5 announce on April 11th have the option to obtain the CS5.5 version of the same product for free via customer service“
Just follow that link to claim your free upgrade. Hope this helps!
@ProDesignTools
Excellent, thanks so much for your help and you guys are so quick!
Question regarding InDesign CS5.5. As this is a half version (and many products haven’t been upgraded), is it safe to assume that the documents it produces are fully backwards compatible with InDesign CS5?
This is a pretty major issue for us, as some of us are using CS5, some using CS4, and we were about to do a unified upgrade to CS5 next month. We don’t have the budget this year to upgrade everybody to 5.5, and as most of the changes seem to be related to onscreen display we’re questioning if it’s worth the upgrade given that 2 of the 3 products we predominantly use are unchanged and our work is print orientated. We also have to take into consideration clients, print services, and overseas offices, and what versions they’re all using.
Hello Coal, and thanks for your good questions. Some of the products in CS5.5 will save to a different file format than CS5… This is unavoidable because of the nature of the new features going in.
For example, After Effects CS5.5 will have an upgraded file format, but also have the ability to “Save As After Effects CS5.”
From what we understand thus far about InDesign CS5.5, a file would need to be converted via IDML to open in InDesign CS5.
It’s early yet so we’re going to try to find out more during Adobe’s online Q&A session tomorrow.
Thanks for the quick response. If possible we prefer to avoiding converting documents between newer and older formats as much as possible, as there have been incidents where new and difficult-to-spot problems are introduced that way, so we may end up missing this version if that is the case. If you hear differently then please keep us posted.
Thanks again!
Which tool/tools are most effective in CS5.5 for HTML5/CSS3/jQuery development?
Greetings Radim, Dreamweaver CS5.5 has substantial additions and upgrades in this regard, with cutting-edge HTML5 and CSS3 support plus adding jQuery Mobile and PhoneGap integration… see:
What’s New in Dreamweaver CS5.5?
Hey Guys,
I just purchased CS5 Master Collection (Student and Teacher) from a distributor on the 23rd of March this year. Am I entitled to a free upgrade to CS5.5? And if so, could you provide me with a link?
Thanks
Welcome David,
We asked Adobe and they said, “If you’ve purchased CS5 recently you may qualify for our free upgrade… Please contact Adobe customer support.”
So your odds seem pretty good, and you can file for the complimentary upgrade online at that link… Best of luck and let us know how it turns out!
I see that they have a download version for purchase as well. Is the download version available right away or will it be release in May with the boxed?
Great question Rodney, thanks for asking. CS5.5 will be released at the same time for both download and boxed versions – the difference is you’ll get the software much faster if you go with the instant download… For the boxed copies, these same files have to go to manufacturing to get produced and shipped in a physical format, which naturally takes additional time and expense.
What some people do actually is both – they order the box and then also download the free trial as soon as its available. Usually the trial downloads are out at close to the same time as the full products. The installed trial will work fully for 30 days, by which point you should have received your boxed version and can enter the serial number from inside the package to convert your trial into a permanent version.
Of course, other folks dispense with the physical box and shipping entirely and just go green with the direct downloads because it’s faster, cheaper, and better for the environment. Just be sure that when you do, you make an offline backup of both the downloaded software files and serial number (which Adobe sends you via email), in case you ever need them – like after a system upgrade or crash for example. Adobe will keep both of these available in your account for three years, which does help.
Our company purchased 9 licenses for the design suite for our business in late Feb 2011 of CS5. We filled out the complimentary upgrade form thinking that we should be eligible, but they said that we weren’t. It’s a little frustrating that we just spent so much money not know that this was coming.
Sorry APM, that’s probably right – it’s unlikely Adobe would extend the grace period quite back as far as that, over a month prior to the launch date…
But unfortunately no matter what policy or date the company sets, it’s bound to leave some people unhappy – because whatever the cut-off is, there will always be folks that purchased a day earlier who wouldn’t qualify.
Anyway, here’s more about the grace program, including someone who wrote about a similar situation.
In any event, CS5 Design Premium is still a terrific suite and you’re sure to get a lot out of it!
Hi,
I recently purchased cs5.5 design premium. I installed it in my laptop (i7-2620M, 8GB ram) using windows 7 professional 64-bit. All the programs are running fine except for indesign 5.5. i tried reinstalling the whole suite. initially, indesign would start but then after 5 seconds it would just freeze. Then eventually, it won’t launch anymore.
can anyone help me with this issue?
thanks in advance
Hi karlojose, sorry you’re having difficulty with InDesign CS5.5… Check out this forum thread and see if the issue is related. If so, there is a solution posted there. If not, take a look at our troubleshooting page on working through CS5.5 problems.
If all else fails, your best bet is to contact Adobe Technical Support about the hanging problem.
Hope this helps and good luck!
Hi,
I am planning to move from Norway to Australia next year and I will need to buy an upgrade of my Adobe software at some point. I have a Norwegian (European) version of CS4. Is it going to be a problem to buy a CS5.5 upgrade in Australia and install it?
hope you can help.
Hello Alice, thank you for your question, a good one… You should stay with the same language set when upgrading. However, in the Adobe’s Australia Store you can only buy the English version – and you wouldn’t be able to purchase from a European Store without a mailing address and form of payment originating from there…
You could try buying the English product and then try applying for a “crossgrade” to change the language, but that would be introducing some uncertainty.
Bottom line, if you know you’ll need the Norwegian edition then definitely your easiest and best bet is to just get it before you leave – and you’ll be able to use it for that much longer. Hope this helps!
If I am given a Teacher/Student Upgrade Version of CS5.5 Web Premium.
Will I be able to upgrade my existing registered CS5 to CS5.5?
Please advise since my daughter is a Vice Principal of a high school.
R/S
Armando
Thanks for your question Armando. Sorry to say, but the answer is ‘no’ on a lot of levels…
Please see the following – thanks:
What are the Restrictions of the Adobe CS5.5 Student & Teacher Editions?
So we just received our CS5 Master Suite this week. We work in a large corporation so getting things takes FOREVER. How can I get the CS5.5?
Is it a new standalone product that I’ll have to push back through our IT department and wait on supply chain?
Or…can I go download the trial version on line and install it and somehow be able to use my CS5 license number to unlock it? or will it act like an upgrade?
I was a Beta tester for CS5 so am hoping that program will happen again for CS6!
Thanks, Darin LaCrone
Cessna Aircraft Company
& LaCrone Photography
Wichita Kansas USA
Welcome Darin, let’s see if we can answer some of those. That’s great you got CS5 Master Collection. CS5.5 is an upgrade from CS5 – meaning it’s paid – rather than an update, which would be free. The serial numbers will be different for the two releases, and one won’t work on the other. Here’s a guide to the upgrade pricing.
A number of the products in the CS5 suite have recently also been updated for free – mostly bug fixes, performance enhancements, and minor new features. These you will pick up automatically via the Adobe Application Manager update facility installed with the software. See more about these updates here, which you can add with the Help > Updates menu item.
You can definitely download and run the free trial of CS 5.5, and it will work without limitation for 30 days. You can also install and run it side-by-side with your existing CS5 products.
Lastly, on Adobe CS6 – it’s still a ways off for any beta program, but undoubtedly they’ll have one down the road… If you’re interested in participating, just sign up here to be contacted when the time comes.
Please post back if you have any further questions!
can i install photoshop cs5 and photoshop elements 9 together?
Yes Pankaj, definitely – we have them both running on the same machines on our computers here!
If I am working on the new InDesign CS5.5, do I have to save my file differently for somebody else to open and work on if they are working with InDesign CS5?
Yes Ange, indeed you do… and here’s how to do it:
Save back to a previous version of InDesign
I am purchasing a Panasonic hpx370 p2 camera. I am also investing in a new editing system and am considering premiere pro cs5.5… The best hd video mode from the p2 card is avc intra 100.
I read some specs on premiere pro cs5.5. Some said it suports dvc pro hd, but did not mention avc intra 100. Another spec mentions avc intra 50 and 100. Does cs5.5 fully support p2 import and editing of avc intra 100?
Also, I thought I saw that cs5.5 may not be the best choice if you do any html video because of abridged formats… do you know what that was all about? Thanks.
Hi Alan, thanks for your questions. Yes, Premiere Pro and After Effects CS5.5 should support that P2 format no problem – please see:
Creative Suite 5: Import assets in Panasonic P2 format
Haven’t heard anything negative about the CS5.5 video products, only good… but if you want to check them out for yourself without paying a dime yet, just download the free trial.
Hope that helps!
You did so good at forecasting 5.5’s release, how about 6?
What does your crystal ball look like?
Absolutely Steve, it’s down the road a bit, but our CS6 forecast is out!
Also our expected Lightroom 4 release window, and Photoshop Elements 10 estimate…
Thanks for the kind words!
I have a computer of 32 bits and i want to try After Effects CS5.5, but it’s only for 64 bits. When will you make a version for 32 bits?
Greetings Niltm, thank you for your feedback. Please see this previous article and that should help explain the situation:
Is Adobe CS5.5 64-Bit-Only? And Other Top Questions Answered
Is there any advantage to installing the Creative Suite 5.5 Design Premium upgrade from the physical disc of my boxed copy, versus installing the electronic trial version and then converting it to a purchased version with my box serial number later on?
I will be receiving my boxed copy a few days from now, but planned on installing the trial version in the meantime. But if anything additional or any kind of extra “goodies” get installed onto your hard drive if you install the software from the disc to begin with, then I may just wait until I get the box.
In other words, do the trial download and the commercial disc install really have the absolutely exact same contents?
Good questions Keith, and good news – you can get started right away and don’t need to reinstall the products to turn them into permanent versions when you receive your box…
In other words, the result after converting your trial vs. installing from disc will be the same. Just enter your purchased serial number and the trials will convert to full.
There are a few aspects that aren’t included in the trial downloads for the video products – Premiere Pro, After Effects, and Encore – but whatever files were not included as part of the trial, they will be automatically downloaded from Adobe to complete the software when converted with your permanent license key.
For more information, see the CS5 FAQ – Trial Information: Convert My Trial.
(The only part of the full package that would remain uninstalled would be the optional “Additional Content” for some products, which is never installed automatically in any event… But it’s extra and can be freely downloaded or installed from your DVD at any time.)
1. I have been working in Photoshop Elements 6 and am probably going to upgrade to CS5.5 to gain InDesign and Illustrator. Since I use many of my existing .psd files as templates for future projects, will my existing .psd files work in CS5.5?, and
2. (from a previous question) What are the benefits (if any) of running PS Elements and CS5.5 at the same time?
Thanks for your help.
1. Yes Randy, this should be no problem – in fact you can even interchange your .PSD files between the two applications…
2. There will of course be overlap in functionality but you can still use some of the features in one Photoshop but not the other – for instance, PSE’s Organizer if you are comfortable with that.
Hope that helps!
Thanks very much. The prompt response is very much appreciated.
I purchased adobe creative suite 5.5 design premium. I have the physical disks. I got a new computer and it does not have a dvd. Where and how can I download the files?
I went to the cs5.5 trial downloads and it said access denied.
Hello, you just have to carefully follow the download instructions on that page, and you should be fine.
I purchased CS5.5 online and did not have a disc for it. My computer crashed. I now have another computer but could not download CS5.5 so I can insert my previous key. How do I resolve this issue? All I have found is the new CS6 version or paid versions of CS5.5. I’ve already paid for mine. Makes me realize I should never download without also getting the disc from the company.
Thanks for any help
Roland
Hey there Roland, it’s no problem – Adobe keeps your original software download available in your online account for three years after purchase…
Once you download it again, it’s best that you make a backup copy of your installation files somewhere so that you always have them.
If for some reason that doesn’t work out, then we’ve still got the CS5.5 free trials available that you should be able to download and convert to permanent with your valid purchased serial number.
Hope this helps!
I received CS 5.5 Design Premium Education version over a year ago. It took 6 months to get a serial number because the website to issue them for validating educational versions were so difficult to use. I finally got the serial number and then tried to install the software on the special computer I’d ordered just so it would be capable of handling this product and I can’t get it to install and I can’t find answers to my questions anywhere. I searched all the Adobe websites but no one else had the same problem as I did. The disk just sits in the CD drive and spins and I get an hourglass and my computer is frozen up and I have to turn it off by the power button to get it to stop. I did get it to install once but it didn’t actually work, it didn’t do anything, it was just a page with my computer and its contents, I think it was CS Bridge or something so I uninstalled it and it’s been a nightmare since then. I have been lying to my teachers and the people giving me the grant to go to school all because this stupid software won’t work. It is a piece of crap they paid 900 dollars for me to use and I have not been able to use it at all. No one will help me. Your support is a joke. You just take people’s money and don’t care if your products are garbage.
Hi Sheila, we’d be happy to help. Not sure why you’re having so many problems with your computer but in over six years of supporting Adobe products we’ve never ever heard a story like that… Most people are up and running (and happy) within a very short time.
In most cases, it takes just 1-2 days to receive a permanent serial number when you validate your Adobe Student Edition. But first you have to be absolutely sure that your computer meets the minimum system requirements for the software because if not, it won’t run.
Then, if you’re having trouble with your CD drive, then you can just use the direct download links to get the software instead, you don’t even need a disc. Finally, if you have any issues with your machine when installing, just run the Creative Suite Cleaner Tool to remove everything, reboot, and try again.
Hope that gets you on a better path and good luck!
Anyone have any luck putting a Windows version CS5.5 onto a Mac? I have one seat left of my Creative Suite 5.5 Design premium. I bought a MAC and that was expensive enough, now Adobe says to buy a whole new version, then sent me here to this page.
Welcome, that’s a good question and we’ve answered it here.
Does your Master Collection CS5.5 link still work? I will gladly pay for upgrade if this is legit.
Yes Lisa, those original links are definitely authentic and still work, however Adobe no longer sells the old CS5.5 version – they offer only the two most recent releases: CS6 (with traditional licensing) and CC (via subscription)…
Both of those are better than CS5.5 anyway.