Both Microsoft Windows 8.1 and Apple Mac OS X “Mavericks” (10.9) have been announced and are available immediately to all customers, and naturally our readers’ questions turn to: Are Adobe applications like Creative Cloud and Creative Suite 6 compatible with these new operating systems? Should you upgrade your computers, and will this Adobe software continue to run if you do? Will the programs work properly on a new machine with one of these platforms?
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Adobe CC & CS6 Compatibility with Windows 8.1
Adobe and Microsoft have worked closely together to test Adobe® Creative Cloud applications and Adobe Creative Suite 6 applications for reliability, performance and user experience when installed on Intel® based systems running Microsoft® Windows® 8.1 and Internet Explorer 11. There are currently no known issues.
For the older Adobe versions CS5, CS4, and CS3, only Photoshop® was tested with Windows 8.1 and there are currently no major issues known.
There does exist one glitch with the Spanish versions of Illustrator and After Effects (CC and CS6) running on Windows 8.1, giving the message, “This application is not compatible with the current operating system language.” Adobe is currently working with Microsoft to investigate the issue and
will be providing a fix as soon as possible has updated the software to address the problem.
Flash Professional CC may also need a minor update, if you see that it doesn’t start.
In the office here we’ve had no problems with Adobe software when upgrading to Windows 8.1, but a few users are reporting issues in the CC Desktop App (missing menu items and broken dialogue boxes) that have
not yet just been resolved.
Find out more and read the Upgrade FAQ.
Adobe CC & CS6 Compatibility with Mac OS X 10.9 ‘Mavericks’
Adobe and Apple have worked closely together to test Adobe® Creative Cloud applications and Adobe Creative Suite 6 applications for reliability, performance and user experience when installed on Intel® based systems running Mac OS X Mavericks. (v10.9). All Adobe CC and CS6 products are compatible, but a few products require updates to the latest builds to work properly (notably After Effects).
For the older Adobe versions CS5, CS4, and CS3, only Photoshop® was tested with Mac OS X Mavericks and there are currently no major issues known.
In some instances, the Creative Cloud Desktop App may encounter an “incompatible software error” and requires a workaround to be compatible (basically quit and restart). See this page for the latest information.
If Premiere Pro CC crashes at the splash screen when starting up the app, then apply this workaround. And if launching Dreamweaver CC repeatedly gives you the message to install Java SE 6, then see this forum solution.
Find out more and read the Upgrade FAQ.
If You Encounter Any Issues
If you have any other difficulties then make sure your third-party plugins (if any) are also compatible with the new operating system, as these software add-ons can sometimes be the problem rather than the Adobe product itself.
And the PS:
As with any new release of an operating system, there may be unexpected issues that arise that were not discovered during testing. If you encounter any issues, please report them using Adobe’s bug reporting form.
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